Terms & Conditions

Welcome to Big John and Sons Mobile Mechanic Service ("we," "us," or "our"). These Terms and Conditions govern your use of our auto repair services, website, and any related interactions. By accessing or using our services, you agree to comply with these terms. For information on how we collect and protect your data, please review our Privacy Policy.

1. Service Agreement

• Our mobile mechanic services are available in Houston, TX, and surrounding areas.

• All repairs are performed by certified technicians using industry-standard tools and methods.

• You agree to provide accurate vehicle information and a safe working environment for our mechanics.

2. Pricing & Payments

• Service costs are provided in advance estimates, but final pricing may vary if additional issues are discovered.

• Payment is due upon completion of services unless otherwise agreed.

• We accept cash, credit/debit cards, and digital payments (subject to processing fees).

3. Cancellations & Refunds

• Cancellations require at least 2 hours' notice to avoid fees.

• Refunds are issued if services are not rendered as promised, minus any non-refundable deposits.

• Parts ordered specifically for your repair may not be eligible for return.

4. Warranties & Liability

• We offer a 90-day warranty on labor for most repairs (parts warranties vary by manufacturer).

• We are not liable for pre-existing vehicle conditions or damages unrelated to our service.

• You are responsible for securing personal belongings before service begins.

5. User Responsibilities

• Provide accurate vehicle details (make, model, symptoms) to ensure proper diagnosis.

• Ensure the service location (home, office, etc.) is accessible and safe for our team.

• Notify us immediately if any issues arise post-repair.

6. Intellectual Property

• All website content (logos, text, images) is owned by Big John and Sons Mobile Mechanic Service and protected by copyright laws.

• Unauthorized use, reproduction, or distribution of our materials is prohibited.

7. Third-Party Services

• Our website may link to external sites (e.g., payment processors). We are not responsible for their terms or practices.

8. Dispute Resolution

• Any disputes will first be resolved through good-faith negotiation.

• If unresolved, disputes may be settled in Houston, TX courts.

9. Changes to Terms

We reserve the right to update these terms. The "Last Updated" date will reflect revisions. Continued use of our services constitutes acceptance.

10. Contact Us

For questions about these terms, contact:
📧 Email: gemk4me@gmail.com
📞 Phone: +1 (281) 455-3741

For details on data handling, refer to our Privacy Policy.