Refund & Return Policy

📜 Refund & Return Policy

Effective Date: August 25, 2025
Website: https://bhairavbhaktipeeth.in.net

1. General Policy
All items offered through our Sacred Shop are spiritual and consecrated.
Hence, purchases are generally final and non-refundable.
Buying from the shop is not mere commerce — it is participation in seva and dharma karya.

2. Exceptions – When Refunds/Returns Are Allowed
Refunds or returns will be considered only in the following cases:
Damaged item received (physical damage during delivery)
Incorrect item delivered (different from what was ordered)
Duplicate payment error (customer charged twice for the same order)

3. Mandatory Proof – Unboxing Video
For any return/refund claim:
An unedited unboxing video from the moment of opening the parcel is mandatory.
Photos or partial videos will not be accepted.
Without proper proof, refunds/returns cannot be approved.

4. Refund Request Timeline
Claims must be submitted within 7 days of delivery.
Requests beyond this period will not be accepted.

5. Refund Method
If approved, refunds will be processed only via NEFT/bank transfer to the buyer’s verified account.
⚠️ No refunds through UPI, wallets, PayTM, GPay, or card reversal.
Processing charges (if any) may be deducted from the final amount.

6. Non-Returnable Items
Used or partially consumed products (e.g., incense, oils, herbs).
Consecrated or energized items or Services or Puja or offering (once dispatched or Done ).
Digital products, e-books, or downloads.

7. Contact for Refunds
To raise a refund/return request, email us at:
📧 seva@bhairavbhaktipeeth.in.net | support@bhairavbhaktipeeth.in.net 
Include:
Order ID
Proof of payment
Unboxing video (for damaged/incorrect items)

⚠️ Final Note
Every purchase is considered a voluntary act of support for Dharma.
Refunds will be honored only in genuine cases, while respecting the sanctity of consecrated items.
“What is offered to Bhairava is sacred. Handle with Shraddha.” 🔱