Welcome to Bethel Mind Centre!

At Bethel Mind Centre, we are committed to offering compassionate and effective psychological and therapeutic support to specially-abled children, along with professional counseling services for adults. Our mission is to create a safe, nurturing, and inclusive environment where every individual can thrive and reach their fullest potential.

We provide a wide range of services, including speech therapy, behavior therapy, occupational therapy, and day boarding facilities for specially-abled children. Our day boarding services ensure that children receive structured care, therapeutic interventions, and holistic support throughout the day, giving parents peace of mind.

Located in Shani Enclave, Maruti Kunj, Gurgaon, we proudly serve families across Gurgaon. Our unique hybrid model operates both as an MSME for paid services and an NGO for charitable activities, allowing us to balance affordability with quality care.

At Bethel Mind Centre, we believe in prioritizing quality  over business. We offer our services at reasonable and negotiable prices, often waiving fees compared to market rates, to ensure that financial constraints do not hinder access to essential support.

Our team, led by Jefflin  Haris Radha, a dedicated and experienced Psychologist, strives to provide customized solutions that address the individual needs of each child. Our goal is not only to enhance the developmental journey of specially-abled children but also to provide strong support to their families.

Join us in creating a brighter, more inclusive future—where every child is valued, supported, and celebrated!

MISSION

At Bethel Mind Centre, our mission is to:

• Deliver Comprehensive Care: Provide a holistic approach to mental health and development through psychological counseling, speech therapy, behavior therapy, and occupational therapy tailored to the unique needs of specially-abled children.

• Supportive Day Boarding Services: Offer structured day boarding facilities that provide a safe, engaging, and growth-oriented environment for children while supporting working parents.

• Hybrid Model Approach: Operate as both an MSME (for paid services) and a Trust (for charitable activities), ensuring sustainability and outreach to underprivileged families. Our MSME model enables high-quality, fee-based services, while our NGO model allows for charitable initiatives, fee waivers, and support for economically weaker sections.

• Affordability & Accessibility: Ensure services are offered at reasonable, negotiable prices, with fee waivers compared to market rates, demonstrating our commitment to quality over business.

• Empowerment Through Training: Educate and support parents, caregivers, and educators with practical strategies, resources, and workshops to enhance children’s development and inclusion in everyday settings.

• Promote Inclusivity: Foster a culture of acceptance and compassion where every child feels valued, respected, and encouraged to achieve their best.

• Strive for Excellence: Continuously enhance our services through evidence-based practices, professional development, and community partnerships, ensuring compliance with GDPR, HIPAA, and Indian data protection laws.

• Impactful Community Engagement: Build awareness and understanding of the needs of specially-abled children, advocating for their rights, dignity, and equal opportunities.

• Future Expansion: Aim to expand our day boarding services and therapeutic programs while building a robust support network through collaborations with schools, healthcare providers, and NGOs.

1. Introduction

At Bethel Mind Centre, located in Shani Enclave, Maruti Kunj, Gurgaon, we are committed to safeguarding your privacy and ensuring the protection of your personal and sensitive information. This Privacy Policy outlines how we collect, use, store, and disclose information in compliance with Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (IT Rules).

By accessing our website or utilizing our services, you agree to the practices outlined in this policy.

2. Scope and Purpose

This policy applies to all information collected through:

• Our website

• Counseling and therapy sessions

• Day boarding services for specially-abled children

• Training and educational programs

Our purpose is to provide safe and effective psychological, therapeutic, and support services while maintaining the confidentiality of your data.

3. Information We Collect

a. Personal Information

• Contact Information: Name, address, phone number, email

• Demographic Information: Age, gender, educational background

• Health Information: Medical history, therapy notes, assessment reports

b. Financial Information

• Billing Details: Payment information for services rendered

• Fee Waiver Details: If applicable, as part of our affordable services initiative

c. Non-Personal Information

• Technical Data: Device information, IP address, website usage statistics collected via    cookies

4. Legal Basis for Data Processing

We process personal data based on:

• Consent: Your explicit consent for collecting and using sensitive information

• Contractual Obligations: To provide requested services

• Legal Requirements: To comply with applicable laws and regulations

• Legitimate Interests: To improve our services and maintain operational efficiency

5. Consent Management

• Obtaining Consent: We collect consent through electronic or written forms before processing any sensitive information.

• Withdrawal of Consent: You may withdraw consent at any time by contacting us. However, this may affect our ability to provide certain services.

• Parental Consent: For children under 18, parental or guardian consent is mandatory.

6. Data Usage

We use the collected data to:

• Provide tailored psychological and therapeutic services

• Manage day boarding services for specially-abled children

• Communicate with you for appointments, reminders, and updates

• Improve our services and develop new programs

7. Data Sharing and Disclosure

We do not sell your data to third parties. Information may be shared:

• With Service Providers: Who support us in delivering services (e.g., IT services, payment processing) under strict confidentiality agreements

• For Legal Compliance: When required by law, regulation, or judicial process

• With Healthcare Professionals: With your consent, if necessary, for collaborative care

8. Data Retention and Disposal

• Retention Period: Personal data is retained only as long as necessary to fulfill the purposes stated in this policy or as required by law.

• Data Disposal: When no longer needed, data is securely deleted or anonymized to prevent misuse.

• Record Management: We maintain secure records for required statutory periods as per Indian regulatory requirements.

9. Data Security Measures

To protect your information, we implement:

• Encryption: Both at rest and in transit

• Access Controls: Limited access to authorized personnel only

• Regular Audits: To assess security practices and address vulnerabilities

• Incident Management: A formalized approach to handle data breaches or security incidents

10. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience

• Analyze website usage

• Provide personalized content and advertisements

You may control cookie settings through your browser preferences.

11. Your Rights Under Indian Law

You have the right to:

• Access: Request a copy of your personal data

• Correction: Rectify inaccurate or incomplete information

• Deletion: Request the deletion of your data, subject to legal and operational requirements

• Data Portability: Receive your data in a structured, commonly used format

• Grievance Redressal: Raise complaints regarding data processing

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website. We encourage you to review this policy regularly to stay informed about how we protect your data.

14. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Bethel Mind Centre

Shani Enclave, Maruti Kunj, Gurgaon

Phone: +918178321104

Email:  bethelmind@gmail.com