Frequently asked questions
Frequently asked questions
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What types of vehicles do you service?
What types of vehicles do you service?
At Bergen Auto Motor Services, we service a wide range of domestic and select foreign vehicles. Our team has experience working on everyday vehicles, performance vehicles, and specialty applications while using professional diagnostic equipment and industry-standard repair procedures.
Do you provide vehicle diagnostics?
Do you provide vehicle diagnostics?
Yes. We offer professional diagnostic services using advanced automotive scan tools and equipment to accurately identify vehicle issues. Proper diagnosis allows us to find the root cause of a problem and recommend the correct repair instead of unnecessary replacements.
How do I know if my vehicle needs maintenance?
How do I know if my vehicle needs maintenance?
Regular maintenance is essential for keeping your vehicle reliable and preventing costly repairs. We recommend following your vehicle manufacturer’s maintenance schedule and bringing your vehicle in if you notice warning lights, unusual noises, performance changes, or fluid leaks.
Do you provide estimates before repairs?
Do you provide estimates before repairs?
Yes. We believe in transparency and communication. Before performing major repairs, we review the recommended services with our customers and explain the purpose of the repair.
Do you install aftermarket parts purchased by customers?
Do you install aftermarket parts purchased by customers?
Yes, we can assist with the installation of approved aftermarket components. We recommend discussing your plans with our team beforehand to ensure proper compatibility, installation procedures, and long-term reliability.
Do you work on performance vehicles?
Do you work on performance vehicles?
Yes. Bergen Auto Motor Services proudly supports automotive enthusiasts and performance vehicles. We are New Jersey’s first authorized Z1 Motorsports dealer and installer, specializing in professional installation of performance components for Nissan and Infiniti platforms.
Do you offer oil changes and general maintenance?
Do you offer oil changes and general maintenance?
Yes. We provide routine maintenance services including oil changes, tire rotations, inspections, tune-ups, fluid services, and other preventative maintenance to help keep your vehicle running properly.
Why is my check engine light on?
Why is my check engine light on?
A check engine light can indicate many different issues, from a simple sensor concern to a more serious mechanical problem. We recommend professional diagnostics to accurately determine the cause before replacing any parts.
Do you provide brake and suspension repairs?
Do you provide brake and suspension repairs?
Yes. Our services include brake inspections, brake repairs, suspension repairs, and component replacements. Maintaining your braking and suspension systems is important for your vehicle’s safety, handling, and overall performance.
How long will my repair take?
How long will my repair take?
Repair times vary depending on the type of service, parts availability, and the complexity of the repair. Our team will provide an estimated timeline and keep you updated throughout the process.
Can I bring my vehicle in if another shop could not diagnose the problem?
Can I bring my vehicle in if another shop could not diagnose the problem?
Absolutely. Our team specializes in advanced diagnostics and problem-solving. We take the time to properly inspect the vehicle and determine the best solution based on our findings.
Do you service vehicles from customers outside of Newark?
Do you service vehicles from customers outside of Newark?
Yes. We proudly serve customers from surrounding areas and appreciate those who travel from other cities and states to trust us with their vehicles. We value every customer relationship built through our reputation and dedication.
What makes Bergen Auto Motor Services different from other repair shops?
What makes Bergen Auto Motor Services different from other repair shops?
We believe automotive service is built on trust, honesty, and quality workmanship. As a family-owned shop, we treat every customer like family and every vehicle as if it were our own. Our goal is to provide professional repairs, clear communication, and dependable service that our customers can rely on.
Why should I choose Bergen Auto Motor Services?
Why should I choose Bergen Auto Motor Services?
Because we are more than just a repair shop — we are a family-owned business built on trust, integrity, and passion for automotive excellence. Our mission is to provide honest service, quality repairs, and a customer experience that keeps our community coming back for years to come.
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