1) Value-Added Services
In terms of value-added services, we continue to process the information content and establish a computerized database on the basis of the service-bearing platform of the communication network. Through dedicated lines or Internet networking, we provide telecommunication end-users with public information services, personal information services and business information services in the form of short messages as the main service, supplemented by multimedia messaging service(MMS), games, mobile TV and other information services as appropriate. Our specific services include content services, entertainment, games, short messaging service (SMS), MMS, WAP, ringtone download, business information and location information services.
We always adhere to a customer-oriented approach, providing customized solutions and services. Through in-depth product exchanges and demonstrations, we ensure that our customers have a comprehensive and in-depth understanding of our products and services. In the face of constantly changing market and customer needs, we flexibly adjust our sales strategies to meet the diverse needs of our customers.
We are fully aware of the importance of long-term cooperation and relationship maintenance. Therefore, our customer service center provides 24/7 round-the-clock customer service for value-added service users, ensuring that customers can enjoy unified and standardized high-quality service nationwide at any time and any place. At the same time, we regularly collect market information and customer feedback to continuously optimize our products and servicesto ensure that they always close to market demands.
2) Technology Development
As one of the company's core businesses, technology development carries the important mission of promotingindustry innovation and upgrading. Relying on over 20 years of industry experience and market insight, our professional technical team is committed to developing cutting-edge products and providing continuous and stable post maintenance support.
In terms of technology development, we specialize in research and development activities of new products, new technologies, and new processes, and provide customers with innovative and practical technical solutions through independent R&D or cooperative R&D. At the same time, we also provide timely and professional technical support and services to our customers. Based on our existing customer service system and after-sales service mechanism, we continuously innovate and upgrade to ensure that our customers can enjoy a more high-quality and efficient service experience when using our products and services. Our research and development fields cover multiple areas including computers, software, communication devices, and electronic products, etc. ensuring that our products and services always at the forefront of the industry.