Native Stingless Beehive Warranty.
Native stingless beehive warranties typically cover a 12-month period for colony health but are void if the hive dies due to improper care, such as exposure to pesticides, direct sunlight after 10 AM in summer, failure to monitor, attempting to split the hive, harvesting honey, or keeping the hive outside its natural geographical range. Some warranties, like Hive Haven's, may offer a 20-year guarantee against manufacturing faults on the box itself, separate from colony health.
What a Warranty Typically Covers:
Colony Health: The primary warranty ensures the colony is healthy and active at the time of purchase and for a specific period afterward.
Support: During the warranty period, suppliers often provide 24/7 support to help resolve any issues.
Common Exclusions (Conditions that Void the Warranty):
Environmental Factors:
Exposure to pesticides or chemicals.
Direct sunlight after 10 AM in summer.
Extreme temperatures (too hot or too cold).
Placement outside the bees' natural geographic range.
Beekeeper Interference:
Attempting to split the hive.
Attempting to harvest honey.
Modifying the hive box structure (e.g., drilling holes).
Opening the hive when temperatures are too low.
Pests and Other Issues:
Attack by insect predators like flies, spiders, or ants.
Insufficient food stores.
Hives positioned too close together, leading to fights.
Improper Handling:
Dropping or falling from its location.
Incorrectly moving the hive.
How to Maintain Your Warranty:
Monitor Progress: Keep a monthly logbook or record of the hive's activity.
Document Issues: Take photos of the hive if you suspect a problem.
Communicate Early: Notify the supplier of any signs of weakness or problems during the first six months of ownership, rather than waiting until the warranty is about to expire.