Help, feedback and privacy requests for the iOS game.
Email: shinji_ren_01@proton.me
For gameplay questions, technical problems, accessibility feedback or privacy requests, contact the developer at the email address above. Suggested subject: Bead Shuffle Support.
To help us investigate, include your app version, iPhone or iPad model, iOS version, level number, what happened and the steps that reproduce the issue. Screenshots are optional; remove personal or sensitive information before sending them. Never send passwords, verification codes or payment card details.
The current version does not require an account. Core gameplay works offline. Opening this website or sending an email requires an internet connection.
Level progress, in-game items and preferences are stored on your device. The game does not provide its own cloud save or cross-device account system. Device backup and restore, if enabled, are managed by Apple.
Close and reopen the app, restart your device, and check the App Store for an available update. If the issue continues, email support with the details listed above. Contact us before deleting the app if you want to preserve your progress.
Deleting the app can remove its local progress. Offloading an app may retain its documents and data. We do not hold a server copy of your save and cannot guarantee recovery. An existing device backup may help, subject to Apple's backup and restore options.
Open the game's Settings panel and use the available sound, music and vibration controls.
Email shinji_ren_01@proton.me with the subject Bead Shuffle Privacy. You can ask about information supplied in support messages or request its access, correction or deletion where applicable. Read the Privacy Policy page in this site's navigation for details.
Last updated: September 27, 2026