KPIs

 FOLDER | Area Rep: 

1. Correct Identification Compliance Rate |  001 |PRP:

2. Incidences of patient identification errors | PRP:

3. Critical Result Reporting Compliance Rate | PRP:

4. Critical Result Reporting timeliness Compliance Rate - Lab | PRP:    Raw data of lab departmetns

5. Critical Result timely Reporting Compliance Rate - Radiology | PRP:

6. Glucometer Critical Value Result Reporting Rate (POCT) | PRP:

7. Critical Result timely Responding by physician Compliance Rate | PRP:

8. Handover Communication Compliance Rate | PRP:

9. Adverse events resulting from handover communications | PRP:

10. High Alert Medications including LASA & Concentrated Electrolytes Storage Compliance Rate | PRP:

11. Site marking compliance rate | PRP:

12. Time out compliance rate in OT | PRP:

13. OT-Time-Out Compliance Rate (Outside OT) | PRP:

14. Compliance to Hand Hygiene Practice | PRP:

15. Incidence of Falls | PRP:

16. Fall Risk Assessment Completion Rate - IP | PRP:

17. Fall Risk Assessment Completion Rate - OP | PRP:

FODLER

1. SSI Care Bundle compliance Rate | PRP:

2. CLABSI Bundle Compliance Rate | PRP:

3. CAUTI Bundle Compliance Rate | PRP:

4. VAP Bundle compliance rate | PRP:

5. Medical waste segregation compliance rate | PRP:

6. Surgical Site Infection Rate | PRP:

7. Environmental cleaning & disinfection Compliance rate | PRP:

8. Central line associated bloodstream infection rate | PRP:

9. Ventilator Associated Pneumonia rate | PRP:

10. CAUTI Rate | PRP:

11. Incidence of blood & body fluid exposures IPD | PRP:

12. Incidence of blood & body fluid exposures OPD | PRP:

13. PCI Training Compliance Rate | PRP:

14. Rate of Adverse event related to SUD | PRP:

15. Environmental cleaning & disinfection Compliance rate | PRP:

FOLDER

1. Medication error rate in IPD | PRP:

2. Incidence of medication errors (Prescription) - IPD | PRP:

3. Medication Error rate -Administering IPD | PRP:

4. Medication error rate - Dispensing -IPD | PRP:

5. Medication error rate in OPD | PRP:

6. Incidence of medication errors (Prescription) - OPD | PRP:

7. Incidence of medication errors (Administering) - OPD | PRP:

8. Incidence of medication errors (Dispensing) - OPD | PRP:

9. Adverse drug reaction(s) Rate -OP | PRP:

10. Adverse drug reaction(s) Rate - IP | PRP:

11. Percentage of stock outs including emergency drugs.xlsx | PRP:

12. Compliance rate to medication prescription in capitals - IP | PRP:

13. Compliance rate to medication prescription in capitals - OP | PRP:

14. Compliance rate of appropriateness of indication for the new drugs | PRP:

15. STAT medication administration compliance rate - Optional | PRP:

FOLDER

1. Percentage of cases who received  prophylactic antibiotics within the time frame | PRP:

2. Compliance rate of optimal use of prophylactic antimicrobials | PRP:

3. Restricted Antibiotics usage compliance rate | PRP:

4. Empirical Antibiotics therapy compliance rate for high risk infections | PRP:

FOLDER

1. Turn Around Time STAT/Urgent Tests | PRP:

2. Turn Around Time Routine Tests | PRP:

3. Glucometer Quality Control compliance Rate | PRP:

4. Outsource Lab Test TAT Compliance Rate | PRP:

5. Lab Specimen Rejection rate | PRP:

6. Rate of Reporting Errors per 1000 Investigations (Laboratory) | PRP:

7. Rate of pathology samples, such as biopsy or other tissue specimens related Patient safety events or errors | PRP:

8. Laboratory IQC Compliance Rate | PRP:

9. Laboratory EQAS Compliance rate | PRP:

FOLDER

1. Percentage of transfusion reactions | PRP:

2. Turn Around time for issue of blood and blood components | PRP:

3. Waste of blood and blood components(Among Those issued) | PRP:

4. Waste of blood and blood components (At blood bank / Blood storage areas. | PRP:

5. CT Ratio (cross match to transfusion) | PRP:

6. Blood availability rate  | PRP:

FOLDER

1. Turn Around Time STAT/Urgent Tests | PRP:

2. Turn Around Time Routine Tests | PRP:

3. Percentage of Re-do's | PRP:

4. Outsource Imaging  Tests TAT Compliance Rate | PRP:

5. Number of Reporting Errors per 1000 Investigations - Radiology | PRP:

FOLDER

1. Rate of Rapid Response Team (RRT) Calls Leading to Code Blue | PRP:

2. Timeliness of staff response to cardiac arrest | PRP:

3. Timeliness of initiation of ACLS within 5 Min | PRP:

4. Return of spontaneous circulation (ROSC) achieving rate | PRP:

5. Rate of Code Blue where EWS deteriorated | PRP:

FOLDER

1. Compliance rate of adhering with policies and procedures for care of patients at risk for suicide and self-harm | PRP:

FOLDER

1. Patient Experience Rate Overall | PRP:

2. Patient Experience Rate - IPD.xlsx | PRP:

3. Patient Experience Rate OPD.xlsx | PRP:

4. Clinical Errors Closure Rate | PRP:

5. Patient Complaints Closure Rate.xlsx | PRP:

6. Patient Complaints Rate.xlsx | PRP:

FOLDER

1. Employee Exit Interview compliance| PRP:

2. Staff Attrition Rate | PRP:

FOLDER

1. Percentage of of drugs and consumables rejected before preparation of Goods Receipt Note (GRN).xlsx | PRP:

2. Incidence of variations from the procurement process.xlsx | PRP:

FOLDER

1. Rate of medical records with Error Prone Abbreviations.xlsx | PRP:

2. Patient Medical Record Completeness Rate - MRD Close file audit.xlsx | PRP:

3. Patient Medical Record Completeness Rate - MRD Open file audit.xlsx | PRP:

1. FOLDER

   1. Percentage of unplanned ventilation following anaesthesia | PRP:

   2. Adverse anesthesia event rate| PRP:

   3. Procedural sedation  adverse events, complication rate| PRP:

FOLDER

1. 1. Percentage of re-scheduling of surgeries.xlsx  | PRP:

   2. OT Utilisation rate.xlsx  | PRP:

   3. Rate of major patient safety events or errors related to surgical procedures_KPI.xlsx  | PRP:

   4. Rate of descrepancy between pre op, post op diagnosis.xlsx  | PRP:

FOLDER

1. 1. Number of re- intubations within 48 hours of extubation  | PRP:

   2. DVT Prophylaxis Compliance Rate - ICU  | PRP:

   3. Incidence of pressure ulcer  (Bed sore per 1000 patient days)  | PRP:

FOLDER

1. 1. 76 Effectiveness of Physiotherapy Treatment for Pain Management.xlsx  | PRP:

FOLDER

1. 1. Rate of babies started with breastfeeding.xlsx  | PRP:

   2. Post partum hemorrhage rate.xlsx  | PRP:

   3. Rate of Low birth weight babies NOT APPLICABLE.xlsx  | PRP:

FOLDER

1. 1. Return to ER within 72 hrs  | PRP:

FOLDER

1. 1. Adenoma Detection Rate.xlsx  | PRP:

   2. Endoscopy Post procedure Complication Rate.xlsx  | PRP:

FOLDER

1. Facility Safety & Security inspection compliance rate | PRP:

2. Hazmat segregation, storage, Labeling Compliance Rate | PRP:

3. Fire Safety Training Compliance Rate | PRP:

4. Biomedical Preventive Maintenance Completion rate  | PRP:

5. Critical Equipment down time(in hrs) | PRP:

6. Utility Service PPM compliance Rate | PRP:

7. Safety and Security Incidents Related to Workplace Violence | PRP:

8. Security incidents closure | PRP:

9. Safety Incidents Closure  | PRP:

10. Emergency drills compliance rate | PRP:

11. Number of variations observed in mock drills | PRP:

12. Construction renovation safety inspection compliance rate | PRP:

FOLDER

1. CSSD Biological indicator Compliance Rate | PRP:

2. Sterilizer Load Control Compliance Rate | PRP:

3. leak Test Compliance Rate | PRP:

1. Laundry Quality Compliance Rate | PRP:

2. Laundry TAT | PRP:

3. Housekeeping task completion rate | PRP:

4. Housekeeping staff absenteeism Rate | PRP:

5. Security staff awareness on Code Red protocol | PRP:

6. Security Staff absenteeism Rate | PRP:

7. Medical Waste Collection Rate | PRP:

8. Ontime Meal Delivery Rate | PRP:

9. Wrong Inpatient Meal Delivery Rate | PRP:

10. Pest Control Schedule compliance rate | PRP:

FOLDER

1. % of Complaints Received during Transportation  | PRP:

2. Safe transportation compliance rate.xlsx | PRP:

3. Safe transfer process compliance rate.xlsx | PRP:

FOLDER

1. %_ of calls answered within 20 seconds | PRP:

2. %_ of missed call answering | PRP:

FOLDER

1. IT access Control Compliance Rate | PRP:

2. Compliance rate in evaluating new technologies.xlsx | PRP:

3. Compliance to copy and Paste.xlsx | PRP:

4. Compliance to Down time Management.xlsx | PRP:

FOLDER

1. Compliance Rate of Environmental Sustainability Strategic Plan_KPI - Copy | PRP:

2. Total Energy Consumption.xlsx | PRP:

3. Monitoring Clinical Practices to Reduce Environmental Impact | PRP:

4. Reduction in Waste (General Waste)_KPI - Copy.xlsx | PRP:

5. To monitor carbon emissions - Reduction of vehicle movement.Fuel consumption rate .xlsx | PRP:

6. Water Consumption.xlsx | PRP:

7. Pharmaceutical wastage rate.xlsx | PRP:

FOLDER

1. Initial Insurance Approval Rejection Rate  | PRP:

FOLDER

1. Research Output (Publications per Researcher).xlsx | PRP:

2. Percentage of Research Projects Completed on Time.xlsx | PRP:

3. Clinical Trials Enrollment Rate.xlsx | PRP: