FAQ

FAQ: 

How do I get my files? You have several options: 

1. We create a DVD per video tape in .mp4 format. However, if you need it in a different format, please let us know at the time you place the order.

2. USB Thumb Drive: Please see the latest price list 0r you may provide us with sealed USB drive to add your digitized files, if you don't want to get them on DVD.

Please mention at time of placing your order which format you like it converted: 

All film can be converted into files such as AVI, MPEG, Mp4, WMV and Apple MAC Quicktime files MOV. If you don't mention your preference, we transfer to the standard .mp4 format. 

To play on your TV, please consult the manufacturer's instructions and file format it accepts.

All Originals Are Returned: 

After your memories are digitized, they are all returned back to you!

We do not process copyrighted materials.

We digitize audio cassettes. As well as documents to searchable .pdf files

 it's best way to declutter and get all that paperwork digitized for easy access, as well as insure their safety, in case of natural disasters and other forms of damage to originals!

How long does it take to digitize?

• We process in the order that we receive. 

RUSH orders: add $50.00 subject to availability.