Privacy Policy

At Batao (“Batao,” “we,” “us,” or “our”), protecting your privacy is an important part of how we operate our Services. This Privacy Policy explains what information we may collect, why we collect it, how it may be used or shared, and the measures we take to protect it.

Please review this Privacy Policy carefully before accessing or using our application, website, or any other online service provided by Batao (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Information We Collect

Information We Collect

We may collect information necessary to operate, personalize, secure, and improve our Services.

Personal and Usage Information
Depending on how you use the Services, we may collect information such as your city, age, cookie data, IP address, browser details, pages or features used, usage duration, and technical or diagnostic information. This data helps us personalize content, improve functionality, and identify technical or performance issues.

Device Permissions
Certain features may require access to device functions, such as the camera and microphone for video calls or location services where needed. You can control these permissions through your device settings, although some features may be unavailable without them.

Where permitted by law, sensitive information will be handled in accordance with this Privacy Policy and applicable requirements and will not be used for direct marketing without the necessary consent. We may also verify information against publicly available sources when reasonably required to confirm authenticity, prevent misuse, or protect the Services.

2. How We Use Information

Information collected through the Services may be used for the following purposes:

• Providing and improving the Services: To operate requested features, maintain functionality, and improve the overall user experience.

• Account administration and customer assistance: To manage your account, respond to inquiries, resolve technical problems, and provide customer support.

• Service analysis: To study how users interact with our Services, identify usage trends, understand preferences, and improve product design and functionality.

• Personalized content and advertising: To present content, recommendations, and advertisements that may be more relevant to your interests and activities.

• Feature operation: To fulfill the specific purpose for which information was collected or otherwise provide the functionality described when the information is requested.

• Compliance and protection of rights: To comply with applicable legal requirements, enforce our Terms of Use, protect our Services, and exercise or defend our legal rights where necessary.

Certain activities may be performed on our behalf by carefully selected third-party service providers. These providers may only handle relevant information as necessary to perform their services and may be subject to appropriate confidentiality or data protection obligations.

3. How We Share Information

Information Disclosure and Sharing

Batao does not routinely disclose or distribute personal information without a relevant purpose. We may share information when doing so is reasonably necessary to operate or provide the Services, when you have authorized the disclosure, or when sharing is supported by a legitimate business or legal basis.

Sharing Within Our Corporate Group

Batao may disclose certain information to entities affiliated with or belonging to the same corporate group. The information shared may include device identifiers, cookie-related data, location information, and similar information.

Such sharing may be used to support the operation and maintenance of the Services, understand how the Services are used, conduct analysis, and develop or improve our products and features.

Information You Make Available to Others

Some information is made public because you choose to publish it through the Services. This may include your profile information, posts, or other content that you intentionally make available to other users.

Depending on the functionality involved, publicly available content may also be accessible through channels outside the Batao platform. You should therefore exercise appropriate care when deciding what information or content to publish.

Third-Party Service Providers

We may rely on external service providers to perform certain functions necessary for operating our business and Services. These functions may include cloud hosting, infrastructure management, technical support, data analysis, customer service, and other operational activities.

A service provider may receive or access information only when reasonably necessary to perform the services it provides to us. Where appropriate, we may also require such providers to protect the confidentiality of the information they receive.

Aggregated and De-identified Data

Information collected through the Services may be combined, analyzed, or otherwise processed to create aggregated, statistical, or de-identified data.

Because this type of information is not intended to directly identify an individual user, we may use or disclose it for legitimate business purposes. This may include sharing such information with advertisers, investors, or other third parties to understand usage patterns, analyze trends, assess service performance, and develop or improve our products and Services.

Information Displayed on Your Profile

Information associated with your Batao profile may be visible to people who interact or connect with you through the Services. The information that can be viewed may depend on the features and settings available within the application.

Where supported, you can review and modify your profile information through the relevant account or profile settings.

External Websites and Services

The Services may contain links to, or integrations with, websites, applications, and other services operated by independent third parties.

If you access or use an external service, your interaction with that service is governed by its own terms and privacy policy. Batao does not control the privacy practices of these independent third parties and is not responsible for their collection, use, storage, or protection of information.

Analytics, Advertising, and Security Technologies

To help operate and improve the Services, we may work with third-party providers that offer analytics, advertising, security, fraud detection, and related technologies.

These providers may use cookies, device identifiers, or similar technologies to collect information about how you interact with the Services. Their collection and use of information are subject to the privacy practices and applicable policies of the respective providers.

4. Your Rights and Privacy Choices

Depending on the laws and regulations applicable in your location, you may have certain rights concerning your personal information, including:

• Access to information: You may access your account information and, where applicable, request a copy of the personal data we hold about you.

• Correction of information: If any personal information is inaccurate, incomplete, or no longer current, you may update or correct it through the available functions in the application.

• Deletion requests: Where permitted by applicable law, you may request that your personal information be removed. Certain information may need to be retained when required by law or for other legitimate purposes.

• Privacy and technical settings: You may control available cookies, notifications, permissions, and other privacy-related options through your device settings or the corresponding settings within the application.

The availability and scope of these rights may vary depending on your country or region and applicable legal requirements.

5. Location of Data Storage and Processing

Information collected through our Services may be transferred to, processed in, or stored on servers located outside the country in which you live, including Singapore.

We may use servers and infrastructure in different regions to support the availability, stability, security, and overall performance of our Services. By using the Services, you acknowledge that your information may therefore be processed in locations outside your home country, subject to applicable data protection requirements.

6. Retention of Personal Information

We keep personal information only for the period reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, resolve disputes, enforce our agreements, protect our Services, or satisfy applicable legal and regulatory requirements.

Closing or deleting your account does not necessarily mean that all information will be immediately removed. Certain records may be retained for purposes such as security, fraud detection, legal compliance, dispute resolution, or the protection of our rights and those of other users.

Where information has already been provided to independent third parties, the retention of that information may be determined by the applicable third party's own policies and legal obligations.

7. Protection of Your Information

We maintain reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Depending on the circumstances, these safeguards may include encryption and other security technologies and procedures. However, no method of transmitting or storing information over the internet can guarantee complete security. Accordingly, although we take reasonable measures to protect your information, you acknowledge that information transmitted online may carry certain security risks.

We periodically assess and improve our security measures to address emerging risks and help protect both user information and the integrity of our systems.

The Services may also include links or references to websites and services operated by third parties. Those external services are subject to their own privacy policies and practices. Batao does not control and is not responsible for the way third parties collect, use, or protect information.

8. Children and Teenagers

Batao is designed exclusively for individuals who are 18 years of age or older.

We do not knowingly request or intentionally collect personal information from anyone under the age of 18. If we discover that personal information belonging to a person under 18 has been collected through our Services, we will take reasonable steps to identify and remove that information from our systems as soon as reasonably practicable.

If you believe that a person under 18 has provided personal information through the Services, please contact us so that we can take appropriate action.

9. Account Management and Deletion

You may decide what information to provide when using Batao. However, choosing not to provide certain information or permissions may prevent you from accessing some features or functionality of the Services.

You can manage notification preferences through App Settings or through the notification controls available on your device.

If you wish to permanently delete your Batao account, you may use either of the following methods:

1. Delete through the application: Open My → Settings → Delete Account and follow the instructions displayed in the application.

2. Delete through the official website: Visit our official website at [URL], select Account, and follow the account deletion process. You may be required to provide your user ID together with a verification code generated or obtained through the application to confirm that you are the account owner.

Please note that certain information may continue to be retained after account deletion where retention is necessary or permitted under applicable laws, security requirements, fraud prevention measures, or other legitimate purposes.

10. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time to account for changes in applicable laws, regulations, technology, business practices, or our Services.

When changes are made, the revised version will display an updated “Last Updated” date at the beginning of the Privacy Policy. Where required or appropriate, we may also provide notice of material changes through the application, website, email, or other suitable communication channels.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle your information. Your continued access to or use of Batao after the revised Privacy Policy becomes effective will constitute your acknowledgment of the updated terms, to the extent permitted by applicable law.

11.Contact us：chatmore.user.service@hotmail.com

Last updated: September 15, 2026