Need help with Basli?
We're happy to help with your account, bookings, payments, or anything else in the app.
Email: basliappch@gmail.com
Phone: +41 79 284 42 95
We usually reply within 48 hours (Monday–Friday).
Frequently Asked Questions
How do I reset my password?
On the login screen, tap "Forgot password" and follow the instructions sent to your email.
How do I delete my account?
Go to Profile → Settings → Delete account, or email us at basliappch@gmail.com and we will delete your account and data.
I have a problem with a payment or booking.
Email us with your booking details and we will look into it as soon as possible.
How do I report a service provider or a user?
Email us with the details and we will review the report.
Legal
Please see our Terms of Service and Privacy Policy pages on this site.