PRIVACY POLICY (BALU Essentials)

Privacy Policy

At BALU Essentials, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.

1. Information We Collect

We may collect the following information when you interact with our website:

• Name

• Email address

• Phone number

• Shipping and billing address

• Purchase history

• Any information you provide through contact forms

2. How We Use Your Information

Your information is used to:

• Process and fulfil orders

• Communicate with you about your order

• Respond to enquiries

• Improve our products and services

• Send occasional updates or promotions (if you opt in)

3. Payment Information

We do not store your payment details. All payments are securely processed through trusted third-party providers.

4. Sharing Your Information

We do not sell or rent your personal information.
Your information may be shared only with:

• Shipping providers (to deliver your order)

• Payment processors

• Legal authorities if required by law

5. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

6. Your Rights

You may request access to or correction of your personal information at any time by contacting us.

7. Contact

For any privacy-related questions, please contact:
info@balugifts.com