PROBLEMS RESOLVE


From 11 January 2021

If you have tech.questions - check this page and prob find answer!

How activate new skill panel?

For On/OFF press ctrl+F.

Not starting client in Windows 7.

Disable "User account control".

Why i have every time Disconnect?

Not stable internet network, hard ping, some action which the server protection perceives as incorrect.

Resolve:
Add ticket in support you provider, if you have not stable network. If you DC always only in game then need check your proccess and find who our system detected as invalid.

Can i starting some clients, How is the limit?

Any player can starting unlimited client, but you have limit for connect to game server - 4 windows with one PC.

"Updating Failture", Can't connect to game, other troubles for starting client.

Resolves:

- Disable Аntivirus and Firewall before log in in game.
- Prob reinstall client with offed antivirus.
- Method for Vista: Disable "User account control".
- Method for Win7: Start game from Admin mode.
- In firewall in option "white list" add file nksp.exe
- If you have problem with update client - download this file and paste in mane client folder.

Problems with client starting next type - "not found msvcp100.dll, *140.dll and other."

Problem with *.100.dll: Download и install Microsoft Visual C++ 2010 x86, after - restart PC.
For it - go to link: https://www.microsoft.com/en-us/download/details.aspx?id=5555

Problem with *.140.dll: Download и install Microsoft Visual C++ 2015 x86, x64 after - restart PC.
For it - go to link: https://www.microsoft.com/en-us/download/details.aspx?id=48145