The workshop will be a half-day (afternoon) program and will cover:
Comparative mapping from TOR to remote assistance / Structuring human intervention / Interface implications
Schedule
1) Introduction & Ignition Talks (30 minutes)
The workshop opens with brief introductions and ignition talks on Take-Over Requests (TOR), remote assistance, and human intervention in automated vehicles. A short discussion will establish shared terminology, key assumptions, and open questions for the workshop.
2) Creative Exchange 1 – Mapping from TOR to Remote Assistance (40 minutes)
Participants explore how concepts from TOR research can inform remote assistance. In groups, they discuss topics such as control transfer, human readiness, situation awareness, timing, and interface support, identifying what can be transferred, adapted, or reconsidered.
3) Creative Exchange 2 – Structuring Human Intervention (40 minutes)
Participants examine different forms of human intervention in remote assistance through concrete use cases. The session focuses on dimensions such as control, timing, authority, information exchange, and operator–vehicle task allocation, including their role within broader remote supervision workflows.
4) Creative Exchange 3 – Exploring User Interface Implications (40 minutes)
Participants translate the identified intervention dimensions into user interface considerations. Discussions will address situation assessment, decision support, operator–vehicle communication, multi-vehicle supervision, attention allocation, and prioritisation of assistance requests.
5) Wrap-up & Discussion (30 minutes)
The workshop concludes by synthesising key insights, open challenges, and future research directions. Participants will also discuss opportunities to document outcomes and continue collaboration beyond the workshop.
Workshop Goal
The overall goal of this workshop is to develop a structured understanding of human intervention in remote assistance for automated vehicles and to explore how these interventions can inform the design of remote assistance user interfaces.
To achieve this goal, our workshop will address the following objectives:
- How can human intervention in remote assistance be conceptualised beyond traditional take-over?
- What are the key dimensions that structure human intervention in remote assistance?
- How can these dimensions be reflected in the design of remote assistance user interfaces?
- How can remote assistance interfaces support scalable intervention across multiple vehicles while integrating or separating monitoring and assistance functions?