The workshop will be a half-day program and will cover the following agenda points:
1) Introduction, 2) Ignition Talk, 3) Creative Exchange 1, 4) Creative Exchange 2, and 5) Discussion
Schedule
1) Introduction (70 minutes, including break time)
The workshop begins with a short introduction by the organizers and participants. There is an ice braking experiment to have a common sense of negotiation in automated vehicles. Participants experience the complexity of non-binary negotiations from different perspectives.
2) Ignition Talk (20 minutes, including questions)
We will talk to set the stage for a general approach to negotiation and decision conflict. It raises the possibility of how the negotiation approach can be used in the AV HMI design stage.
3) Creative Exchange 1 – Empathize & Analyze (60 minutes, including break time)
This session will focus on designing promising approaches to particular challenges. Participants discuss ideas based on a list of tasks prepared by the workshop organizer. The discussion will be conducted in groups. Each group discusses scenarios when the drivers do not follow the automation's decision and analyze the driver's behaviour. Participants will analyze the conflicting behaviour according to the com-b model to understand behaviour-owner(driver). The expected outputs from group works are a list of scenarios in which decision conflict can happen and the reason for each conflict scenario.
4) Creative Exchange 2 – Ideate & Create (60 minutes)
Participants discuss how the negotiation method can be applied as HMI (Ideate). Participants role-play to experience negotiation methods. In role-play, participants try different negotiation styles with a driver in a particular scenario and analyze what efficient communication is. Then, each team gathers to ideate how the negotiation applies to driver-automation negotiation and creates HMI solutions. After, each team will present a solution approach, and participants will discuss it together.
5) Discussion (30 minutes)
Participants discuss the requirements associated with the task. The focus will be on considering 1) how driver-Automation negotiations through HMI should be different from human-human negotiations and 2) how HMI should be differentiated depending on the context, cultural difference, and personalization.
Workshop Goal
The overall goal of this workshop is to investigate a negotiation approach for automated vehicles’ HMI design and discover how to apply it in such vehicles. To reach this goal, our workshop will address the following objectives:
· Obtain awareness of the possibility of conflicts in HMI design between humans and smart systems
· Form a common sense of the challenging decision, control & communication conflict that arises with the advent of autonomous vehicles
· Understand the various scenarios and reasons for decision conflicts
· Design and propose promising negotiation ways to facilitate driver interaction in autonomous vehicles through idea exchanges