What Are Workflow Automation Tools?

Workflow automation tools, or BPM systems, are human-centric, low-code tools that enable business users to automate workflows with a visual interface. This approach makes workflow development faster and puts business teams in a co-creative role for optimizing workflows.

Using workflow automation software, companies can automate workflows and reduce manual tasks to improve the effectiveness of processes and create new ones. This helps employees spend more time on value-added activities and less on repetitive tasks, resulting in higher productivity, lower costs, and improved outcomes.

Examples of Workflows That Can Be Automated

One common example of a workflow that can be automated is the creation of a sales contract or other document. In this case, workflow automation software automatically creates and sends the document to the client for signature. Other examples include creating and sending service requests or capturing and distributing incoming emails and form fills.

In addition to completing these tasks, software also generates reports and dashboards from the data in a workflow. These results are useful for analyzing the efficiency of a workflow and making decisions that impact future performance.

A variety of tools help businesses automate workflows by providing a set of predetermined rules and logic to determine how the tasks in a workflow flow through one another. These rules allow users to streamline processes and personalize them as items progress through the workflow.

Workflow automation solutions can be used to automate specific tasks or entire workflows, depending on the needs of the organization and its current infrastructure. Regardless of the type of workflow automation solution, it can reduce time, cost, and labor in order to increase efficiency and productivity.