Privacy Policy
Australian Citizenship Pass app is committed to protecting your privacy. This Privacy Policy explains how we
collect, use, store, and protect your personal information when you use our mobile application. By using our app,
you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information:
Account Information: When you sign in with Google, we collect your email address, display name, and profile photo.
Learning Progress: Your quiz scores, completed lessons, study time, experience points, achievement badges, and
learning streaks.
Usage Analytics: App session duration, feature usage, device information (device type, operating system), and
timestamps of your activities.
Preferences: Language settings, notification preferences, difficulty levels, and other app customization choices.
Subscription Data: Payment information is processed by RevenueCat and Apple/Google. We store subscription status
and entitlements.
How We Use Your Information
We use your information to:
Provide and maintain the app functionality
Track your learning progress and achievements
Personalize your learning experience
Process subscription payments and manage premium features
Improve app performance and user experience
Provide customer support
We do not currently send notifications or use your data for advertising or marketing to third parties.
Data Storage and Security
Your data is securely stored using Google Firebase services, which provide enterprise-grade security. We implement
appropriate technical and organizational measures to protect your personal information against unauthorized access,
alteration, disclosure, or destruction. Your learning progress is automatically synced across your devices when
you're signed in.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
RevenueCat: For subscription management and payment processing
Google Firebase: For secure data storage and authentication
Apple/Google: For in-app purchases through their respective app stores
These service providers are bound by strict privacy agreements and only process your data as necessary to provide
their services.
Your Rights and Choices
You have the right to:
Access your personal data stored in the app
Delete your account and all associated data
Modify your preferences and settings
To exercise these rights, please contact us at bsmsultani@gmail.com with your request.
Cookies and Tracking
Our app uses minimal tracking technologies. Firebase Analytics may collect aggregated usage statistics to help us
improve the app. We do not use cookies for advertising or cross-app tracking. You can opt out of analytics through
your device settings.
Data Security
We take data security seriously and implement industry-standard security measures including:
Encrypted data transmission (HTTPS/TLS)
Secure cloud storage with Google Firebase
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Third-Party Services
Our app integrates with the following third-party services:
Google Firebase: Authentication and data storage
RevenueCat: Subscription management
Google Sign-In: Account authentication
Each service has its own privacy policy. We recommend reviewing their policies to understand how they handle your
data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the
new policy in the app and updating the 'Last Updated' date. Continued use of the app after changes constitutes
acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: bsmsultani@gmail.com
We will respond to your inquiries within 48 hours during business days.
Last Updated: October 15, 2025