Welcome to Support!
Welcome to Support!
We're here to help you succeed in your Australian citizenship journey. Below you'll find answers to common
questions and ways to get assistance.
Frequently Asked Questions
Frequently Asked Questions
Getting Started
Getting Started
How do I create an account?
Simply tap "Sign in with Google" on the login screen. Your progress will be automatically saved and synced across devices.Is the app available in other languages?
Yes! The app supports both English and Farsi/Persian. You can switch languages in your profile settings.How many questions are on the actual citizenship test?
The official Australian citizenship test has 20 questions. You need to answer 15 correctly (75%) to pass.Are these real test questions?
Our questions are based on the official Australian citizenship test resource book and cover all required topics.What topics are covered?
The app covers all 4 official categories: - Australia and its people - Australia's democratic beliefs, rights and liberties - Government and the law in Australia - Australian valuesPremium Features
Premium Features
What's included in Premium?
Premium includes unlimited practice questions, detailed explanations, progress tracking, and ad-free experience.How do I restore my purchase?
Premium purchases are automatically restored when you sign in with the same Google account used for purchase.Contact Support
Contact Support
Having trouble? We're here to help!
Email: bsmsultani@gmail.com
Response Time: We typically respond within 24-48 hours during business days.
Last updated 15 October 2025.