RH - FAQs
Cavaliere Hoods: Frequently Asked Questions (FAQs)

1. What range hood models does Cavaliere offer?

• We offer a variety of range hood styles, including wall-mounted, island, and under-cabinet models in a range of finishes. Our products are designed to complement any kitchen and provide excellent air circulation and filtration.

2. What is the warranty period for Cavaliere hoods?

• Our range hoods come with a limited warranty that covers parts and craftsmanship. Details on specific coverage periods can be found in your model’s manual or on our website under the Warranty Information section.

3. How do I register my Cavaliere hood for warranty?

• Visit our website and go to the Product Registration section to complete your registration. Be sure to have your model and serial numbers on hand.

4. How high should I mount my range hood?

• For optimal performance, we recommend mounting wall-mounted and under-cabinet range hoods between 28” and 36” above the cooktop. Check your model’s installation manual for specific recommendations.

5. Do Cavaliere hoods require professional installation?

• While it’s possible to install our hoods independently, we recommend professional installation, especially for ducted models, to ensure proper ventilation and secure mounting.

6. Can I convert my range hood from ducted to ductless?

• Yes, many Cavaliere models are convertible. To convert, a recirculating kit is required, which includes carbon filters that clean the air before releasing it back into the room. Check if your model is convertible and order the necessary kit.

7. How often should I clean the filters?

• Aluminum filters: Clean every 30 days or more frequently with heavy use. These are dishwasher-safe but should be air-dried.

• Carbon filters (for ductless setups): Replace every 6-12 months, depending on usage.

8. How do I replace the lights in my range hood?

• Most Cavaliere hoods use halogen or LED lights. Be sure to purchase compatible bulbs and follow the instructions in your user manual for replacement. For specific guidance, watch our video tutorial here.

9. What should I do if my range hood isn’t pulling air efficiently?

• Ensure that the filters and dampers are clean and unobstructed. You can also perform a paper test by holding a tissue near the hood to see if it’s drawing air. If issues persist, it may indicate a motor or duct problem.

10. The fan motor doesn’t turn on, but the lights work.

• This could be due to a capacitor issue. Use a voltage reader to check for power at the capacitor. If it’s faulty, you may replace it with a 10UF or 12UF capacitor available online. Detailed troubleshooting steps are available in our motor troubleshooting guide.

11. The lights in my range hood aren’t turning on.

• Check if the transformer or circuit board is functioning correctly. A transformer issue can cause all lights to go out simultaneously. If only one light isn’t working, confirm you’re using the correct bulb. Our troubleshooting video can help you determine if replacement is needed.

12. My range hood is noisy or has a rattling sound.

• A rattling motor is often due to a loose screw. If accessible, tighten any loose screws with a Philips screwdriver. For further assistance, check our detailed troubleshooting guide on noise issues.

13. My range hood is vibrating excessively.

• This can be due to improper mounting or unbalanced filters. Ensure all mounting screws are secure and that filters are seated correctly.

14. How do I order replacement parts?

• We offer replacement filters, motors, lights, and other parts for Cavaliere range hoods. Visit our website or contact customer support with your model number and part details for assistance.

15. Are replacement parts covered by warranty?

• Some parts are covered under (1 year) warranty if damage is due to manufacturing. Please contact our customer support team to verify coverage for your specific part.