ArielBath BathTub FAQs

Q: What is Pneumatic Bathtub?

A pneumatic whirlpool tub uses air pressure—instead of electronic switches—to activate the pump/motor system. These systems are often more durable in moist environments and easier to maintain.

Q: Where can I find the model number for my ArielBath tub?

The model number is typically located on a sticker affixed to the back or side of the bathtub. It may also be in the original packaging or documentation.

Q: What is the warranty on ArielBath bathtubs?

ArielBath bathtubs come with a limited warranty. Please refer to the warranty documentation included with your tub for specific details on coverage and duration. You can also find warranty information on our website.

Q: How do I clean my ArielBath bathtub?

We recommend using a mild, non-abrasive cleaner and a soft cloth or sponge. Avoid using harsh chemicals, scouring pads, or abrasive cleaners, as these can damage the surface of the tub. Rinse thoroughly after cleaning.

Q: Can I install an ArielBath tub myself?

While some customers may be comfortable with DIY installation, we strongly recommend professional installation to ensure proper sealing and functionality. Incorrect installation can lead to leaks and other issues.

Q: What type of drain is required for an ArielBath tub?

The specific drain type required will depend on the model of your ArielBath tub. Please refer to the installation instructions included with your tub for detailed information.

Q: What are the electrical requirements for bathtubs with jets?

Bathtubs with jets typically require a dedicated GFCI-protected electrical circuit. Consult a qualified electrician to ensure proper and safe electrical connections.

Q: How do I operate the jets on my ArielBath tub?

The controls for the jets are typically located on the side of the tub. Refer to the user manual for specific instructions on how to adjust the jet intensity and direction.

Q: Can I use bath oils or salts in my ArielBath tub?

It's generally recommended to avoid using bath oils or salts in tubs with jets, as they can clog the jets and damage the pump. If you choose to use them, use sparingly and rinse the tub thoroughly after each use.

Q: Can I upgrade to an electronic switch system?

No, this is not recommended.

Q: What do I do if the jets are not working?

First, check to ensure that the tub is properly filled with water and that the pump is turned on. If the jets still are not working, check for any blockages in the jets or pump. If you are unable to resolve the issue, contact our customer support team.

Q: What do I do if I see a leak?

If you suspect a leak, immediately turn off the water supply to the tub and inspect the drain, connections, and tub seals. If you are unable to locate or repair the leak, contact a qualified plumber.

Q: How do I clean a clogged jet?

For minor clogs, try running the jets for a few minutes with a mixture of warm water and white vinegar. For more stubborn clogs, you may need to disassemble the jet and clean it manually.

This FAQ covers a wide range of common questions about ArielBath bathtubs, from installation and operation to troubleshooting. If you have additional questions or need further assistance, please don't hesitate to contact our customer support team.