Privacy Statement
1. SCOPE OF THIS PRIVACY STATEMENT
This Privacy Statement describes the types of personal information AthletIQ LLC (“AthletIQ”, “us,” “we” or “our”) collects through calls, intake forms, (“onboarding forms”), as well as any third part applications with memberships operated by AthletIQ (the “Application”, and collectively with the “onboarding forms”, and the “Services”), and how we collect, use, and share that information. This Privacy Statement does not govern our collection of personal information through any other website or other means, other than through the Services. By using the Services, you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described in this Privacy Statement. If you do not agree with the terms of this Privacy Statement, please do not access, browse, or use the Services.
2. PERSONAL INFORMATION WE COLLECT
1. Information You Give Us
You do not have to give us any personal information to browse the Services. However, you may be asked to provide personal information about you (or if you are the parent of a client, personal information about the client) to submit or request information from us, or to use the Services. Once you provide us with personal information, you are no longer anonymous to us. This information may include:
Registration information
When you sign up for the Services, you are required to provide information about you such as your name, email address, mailing address, telephone number, date of birth, and gender. If you are the parent of an athlete, you may also be asked to provide the information about the athlete, including his or her name, mailing address, telephone number, date of birth, gender, the sports he/she plays, the number of years he/she has played the sport, and the athlete’s shoe size.
Information about your medical condition
You may choose to provide information about yours or your child’s medical condition, symptoms, the progress of the athlete’s recovery, and other medical information that you provide.
Additional information.
Additional information that you provide to us, including through feedback, messages, emails, answers to surveys or questionnaires that you may submit.
2. Information Your Healthcare Provider Gives Us
Yours or your child’s healthcare provider may provide us with information about you/them so that we may provide the Services to you. This may include, without limitation, information about the athlete’s diagnosis, medical condition, progress towards recovery, and other medical information.
3. HOW WE USE PERSONAL INFORMATION
Personal information collected through the Services may be used by us and our affiliates for purposes of:
1. Responding to your question and feedback;
2. Providing the Services you select;
3. Contacting you, whether by email, postal mail, or telephone with information about the Services, our products, or our services;
4. For such purposes as you may authorize at the time you submit the information;
5. Auditing, research, and analysis to maintain, protect, and improve the Services;
6. Ensuring the technical functions of our network;
7. Improving and customizing the content and layout of the Services;
8. Developing new products and services;
9. or Compiling personal information and other information collected through the Services on an aggregate basis.
4. PERSONAL INFORMATION WE SHARE
We do not sell, rent, trade, or otherwise share personal information collected through the Services, except as described below:
In Connection with our Offerings
The Services may involve the sharing of certain personal information collected through the Services with (i) your healthcare provider, (ii) other users that you invite to link to your account, and (iii) as you otherwise provide your consent.
Subsidiaries and Affiliates
We may share personal information with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
Service Providers
We work with third parties that provide services on our behalf. Such
services may include website and mobile application hosting, website and mobile application usage analytics, cloud computing and storage providers, wireless data transport and service providers, software and hardware developers, and accounting and financial service providers. We may share personal information and non-personal information with these third parties for the purpose of enabling them to provide these services. We do not bear any responsibility for any actions or policies of such third parties.
Consent
We may share personal information in accordance with any consent you provide.
Required by Law
We may disclose personal information or any information collected through the Services if we are required to do so by law or pursuant to legal process, in response to a request from government officials or law enforcement authorities, or as necessary or appropriate in connection with an investigation of illegal activity.
Certain Transactions
We may disclose or transfer personal information or any information collected through the Services to third parties who acquire all or a portion of our business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us. · Other than as described above, specifically as required by law, as necessary to third-party service providers to be able to provide the Service, or within our current or future business structure, or as you specifically consent, we will not share your information
5. AGGREGATE INFORMATION
We may compile personal information and other information collected through the Services on an aggregate basis. This information may include, without limitation, the number of users who have registered for the Services, demographic information about users of the Services, and individual purchase preferences. Such aggregate information does not identify you individually. We may use aggregate information and share aggregate information with third parties for any of the purposes specified in this Privacy Statement, and for any other lawful purpose.
6. YOUR CHOICES
1. Information You Provide
You can always choose whether or not to provide information on the Services. However, if you choose not to disclose certain information, you may not be able to register as a user of the Services, which may limit your access to certain portions of the Services.
2. Communications From Us
If at any time you decide that you no longer wish to receive notices from us regarding the Services, you may indicate this preference by contacting us at ATHLETIQRECOVERY@GMAIL.COM
7. INFORMATION STORAGE AND SECURITY
We employ reasonable security precautions to help protect against the loss, misuse, and alteration of personal information provided on or through the Services. However, no method of transmitting or storing data is completely secure. As a result, although we strive to protect personal information about you, we cannot guarantee the security of any information you transmit to us through or in connection with the Services. If you have reason to believe that personal information is no longer secure, please notify us immediately by contacting us in accordance with the last section below. AthletIQ will maintain your information as long as your account is active. Any use that is not through an account is collected anonymously and aggregated and will not include any personally identifiable information.
8. A SPECIAL NOTE ABOUT CHILDREN
Children are not eligible to use the Services, and we ask that minors (children under the age of 13) not submit any personal information to us. If you are a minor, you can use the Services only in conjunction with your parents or guardians
9. EXTERNAL LINKS
The Services may contain links to various websites that we do not control. When you click on one of these links, you will no longer be transacting business through the Services. Third party websites maintain their own privacy policies, and we do not exercise any control over any of the third-party websites that may be linked to the Services. If you visit a website that is linked to the Services, you should consult that website’s privacy policy before providing any personal information. Please be aware that we are not responsible for the privacy practices of such other websites, and we are not liable for their misuse of personal information about you.
10. SPECIAL ADMONITIONS FOR INTERNATIONAL USE
The Services are hosted in the United States and are intended for use by residents of the United States of America only. All matters relating to the Services are governed exclusively by the laws of the State of California in the United States of America and not the jurisdiction in which you are located. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information, you explicitly authorize such transfer. Please be advised that AthletIQ does NOT provide the Service to Users located in the European Economic Area and therefore requirements of the General Data Protection Regulation do NOT apply to AthletIQ.
11. SECURITY
The security of your account and personally identifying information is very important to us. We recommend that you choose a strong password if you create an account with AthletIQ, and keep it secured. While there is no way to guarantee that any transmission of information over the internet is safe, AthletIQ works with third party companies that maintain industry-standard security protocols including use of Secure Socket Layer Encryption (SSL) for encryption of transmitted information. Should we be notified of any breach of information security, we will notify all affected Users. We also request that any discovered vulnerability be communicated to us directly at the contact information below. If you have any questions, concerns, or comments about this policy or our use or protection of your information, please contact us.
12. UPDATES TO THIS PRIVACY STATEMENT
We may change or update the Services or any of our policies and procedures without prior notice. We will post a notice on the Services to advise you of any significant changes to this Privacy Statement and indicate via the “Last Updated” legend at the bottom of this Privacy Statement when it was most recently updated. Your continued use of the Services signifies your continued assent to the terms of this Privacy Statement, as updated or amended at that time.
13. QUESTIONS REGARDING THIS PRIVACY STATEMENT
If you have any questions or comments regarding this Privacy Statement, please send us an email at athletiqrecovery@gmail.com