Privacy Policy

PRIVACY POLICY

Last Updated: 4/3/25

Ask Visualise Manifest (the “App”) is operated by Gareth Morgan, trading as Ask Visualise Manifest (“we”, “us”, or “our”). We are committed to safeguarding the privacy and personal data of our users in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App or any related services (collectively, the “Service”).

1. Who We Are

• Data Controller: Gareth Morgan (trading as Ask Visualise Manifest)

• Contact Email: Contact@askvisualizemanifest.com

If you have any questions or concerns about this Privacy Policy, or how we process your personal data, please contact us at the email address above.

2. Subscription & Auto-Renewal Information

We offer subscription tiers that auto-renew on a monthly billing cycle unless you turn off auto-renewal at least 24 hours before the end of the current cycle. Charges occur within 24 hours prior to renewal.

1. Light Tier

   • Title: Light Tier (Auto-Renewing Monthly Subscription)

   • Price: £9.99 per month

   • What You Get:

     • Approximately 2,500 words per day (text-only, no images)

     • ~3,333 tokens per day (1 token ≈ 0.75 words)

     • ~100,000 tokens per monthly billing cycle (3,333 tokens/day × ~30 days)

2. Premium Tier

   • Title: Premium Tier (Auto-Renewing Monthly Subscription)

   • Price: £19.99 per month

   • What You Get:

     • Approximately 5,000 words per day (includes image generation)

     • ~6,667 tokens per day

     • ~200,000 tokens per monthly billing cycle (6,667 tokens/day × ~30 days)

Important: Subscriptions renew automatically each month and will be charged to your chosen payment method unless you cancel or turn off auto-renew in your account settings at least 24 hours prior to the end of the current subscription cycle. We do not offer refunds for unused subscription periods except as required by applicable law.

3. What Data We Collect

We may collect and process the following information:

1. Account & Profile Information

   • Name, email address, and other details you provide when registering for an account.

   • Payment information (such as credit/debit card details) for subscription purchases, handled securely by our third-party payment processor.

2. User-Generated Content

   • Text, prompts, or other inputs you provide to the AI, and AI-generated outputs.

   • Note: We advise you not to include any personal or sensitive information (whether about yourself or others) in prompts or AI requests.

3. Technical & Usage Data

   • Device information (e.g. model, OS version, device identifiers).

   • Log data (e.g. IP address, access times, pages viewed, and other system-level information).

   • Interaction data (e.g. which features you use, session duration, and frequency of use).

4. Cookies & Similar Technologies

   • We may use cookies, beacons, and similar tracking to improve user experience and analyse usage.

   • For more information, see our Cookie Notice (if you have one).

5. Third-Party AI Services

   • We rely on OpenAI’s API (or a similar external AI provider) to process your prompts and generate responses. Your prompts (and related metadata) may be transferred to the AI provider’s servers.

   • We do not have a bespoke Data Processing Agreement with these providers; instead, we rely on their standard Terms of Use and privacy policies. While we require that personal data is handled lawfully, we do not fully control how they use or store data processed via their services.

   • For example, the provider may retain certain data (e.g. prompts) for a short period to monitor for abuse or to improve its models, in line with its own internal policies.

4. How We Use Your Data

We process personal data for the following purposes:

1. Account Creation & Management

   • To register you as a user and maintain your profile settings.

   • To process subscription payments and manage billing issues.

2. Service Delivery

   • To provide AI-based responses, prompts, or image-generation services.

   • To store or display user-generated content within the App environment.

   • To forward your prompts and relevant context to our third-party AI provider so the model can generate appropriate responses.

3. Service Improvement & Personalisation

   • To analyse usage patterns, troubleshoot, and improve the functionality and user experience of our AI models and App.

   • To tailor recommendations, suggestions, or other content based on your usage.

4. Communication

   • To respond to user queries, complaints, or support requests.

   • To send important notices such as changes to our Terms, Privacy Policy, or service interruptions.

5. Legal & Compliance

   • To comply with our legal obligations (e.g. anti-fraud measures, record-keeping).

   • To exercise or defend our legal rights, or respond to lawful requests by public authorities.

5. Legal Bases for Processing

Under the UK GDPR, we rely on the following legal bases:

1. Contractual Necessity: Processing is necessary to perform our contract with you (e.g. to provide subscription-based services).

2. Consent: Where you have given explicit consent (e.g. for certain direct marketing communications or optional analytics).

3. Legitimate Interests: Where it is in our legitimate business interests to improve or secure our services, provided these are not overridden by your fundamental rights.

4. Legal Obligation: To comply with relevant laws, regulations, or legal processes.

6. Disclosure of Your Data

We may share your data with:

1. Service Providers

   • Hosting providers, payment processors, analytics tools, and other third-party vendors who assist in operating our business and Service.

   • AI Providers (e.g. OpenAI) that process prompts and generate responses under their standard terms and privacy policies. We do not control the specific data processing practices of these third-party providers.

2. Affiliates & Business Transfers

   • If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

   • Our affiliates or parent entities, if any, but only to the extent strictly necessary.

3. Legal & Regulatory Compliance

   • To law enforcement agencies, regulatory bodies, or other third parties as required by applicable law, court order, or lawful request.

   • To defend or enforce our rights, or to protect the rights, property, or safety of others.

7. International Data Transfers

• Your data may be processed, stored, or accessed outside the UK if our service providers or servers (including OpenAI or other AI providers) are located in other countries.

• Where such transfers occur, we endeavour to ensure there are adequate safeguards in place (such as Standard Contractual Clauses) to protect your data in accordance with the UK GDPR.

8. Data Retention

We retain your personal data only for as long as necessary to:

1. Fulfil the purposes outlined in this Policy.

2. Comply with legal or regulatory obligations.

3. Resolve disputes and enforce our agreements.

4. Perform legitimate business purposes (e.g. backups, audits).

Once data is no longer needed for these purposes, we will securely delete or anonymise it.

9. Your Rights

Under the UK GDPR, you have certain rights regarding your personal data:

1. Right to Access: Obtain a copy of the personal data we hold about you.

2. Right to Rectification: Request corrections of inaccurate or incomplete information.

3. Right to Erasure: Ask us to delete your personal data under certain circumstances.

4. Right to Restrict Processing: Limit our processing of your data in specific cases.

5. Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

6. Right to Object: Object to processing that is based on our legitimate interests or for direct marketing.

7. Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [Insert Your Email Address]. We may request additional information to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk) if you believe we have not addressed your concerns adequately.

10. Security Measures

• We take reasonable administrative, technical, and physical security measures to protect against unauthorised access, loss, misuse, disclosure, alteration, or destruction of personal data.

• However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Children’s Privacy

• Our Service is not directed at children under the age of 18.

• We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

12. Updates to this Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

• When we make material changes, we will revise the “Last Updated” date at the top and, where appropriate, notify you (e.g. via email or in-App alert).

• Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

• Email: Contact@askvisualizemanifest.com

By using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Service.