If you are using the hotmail account, which is now renowned as outlook.com. I am sure, you must be dealing with the login issues on your devices? That generally happens because Microsoft is very strict about user privacy. Whenever they consider any kind of activity which is illegal. They might block the account temporarily.
Besides this, users might be having the login issues because of invalid login details or other issues related to the user end. Which can be get fixed easily. So, If you are currently unable to access the Hotmail account on the phone or computer. please be calm, here I am to assist you in solving the query.
Update the user login password-
When you can’t access the Hotmail account on the computer or phone. you should begin with updating the user password first. Probably, the user is entering the wrong password. that’s why you can’t access the outlook account.
So go to the email account and reset the email password using the recovery methods. Here are the steps for that.
1. Go to the outlook.com website.
2. Click on the sign in button and press forget password.
3. Enter the user id and press the next button.
4. Now input the recovery method.
5. Enter the new password and press the ok button.
6. Finally your password will be changed, you may go ahead and sign in through new password.
Check the server status-
Apart from the user login credentials, sometimes, the server might be responsible for the login issues on your account. probably, the servers are out of service. That’s why it won’t let you sign into your account.
So go to the outlook server status checker and ensure that there is no issues with the services. if you find any issues with the server. you need to visit us for more help.
Fix browser settings-
Please go to the account settings and update the email settings. probably, the browser is incompatible with the new settings. so you need to clear the browsing data on the computer and update the browsers too.
Now if it doesn’t work, you need to factory reset the browser, and then reload the account again. in case, if your account doesn’t let you sign in yet, you need to uninstall the browser and install an new version.
Fix the mail settings too-
Apart from the browser settings, sometimes, you may be having the login problems on your account because of incorrect mail settings. so you need to update the imap and pop settings on your browser.
Once you update the mail settings, the mail application will start working fine without any issue.
Check security settings-
Besides the account settings, sometimes, you may have the sign in problems on the hotmail account because of security settings. probably, the hotmail account is running out because of security settings. so you need to turn off all kind of security programs and antivirus too. Now try to access the webmail again.
Apart from this, you should also update the time and date in the computer. now try to access the webmail again.
Update the network DNS settings too-
Once you change the security settings, but still can’t load the gmail account on your devices, you need to change the DNS settings on your computer and then update the network settings too.
Once you will change these settings, your account will start working fine. in case, if you are unable to access the outlook account yet. you need to visit: how to fix can’t sign into hotmail account problem for more help. There you will find the complete guide.