Privacy Policy

Terms & Conditions

This Privacy Policy explains how the Ask AI app for iPhone, iPad, and Mac (the "App") handles information. By using the app, you agree to the practices described here.

1. Information you provide

- Prompts and messages you type into chat, AI Experts, agents, and AI Debate.

- Files and media you choose to add, such as documents, photos, videos, and audio, for analysis, editing, or generation.

- YouTube links you submit for summaries.

- Messages you send us for support.

The App only accesses your photos, camera, or files when you choose to add something.

2. How AI requests are processed

To complete a feature you request, the App sends the relevant prompt, conversation context, and any file you added to our server, which forwards it to the AI provider that performs that task:

- OpenAI: chat, AI Experts, agents, documents, YouTube summaries, AI Detector, and AI Debate.

- Anthropic and Google (Gemini): AI Debate.

- fal.ai: images, logos, video, lip sync, and video editing. fal runs models from providers such as Black Forest Labs, ByteDance, xAI, Sync Labs, and Recraft.

- Supadata: fetches YouTube transcripts for links you submit.

Content is sent only to complete the task you asked for. These providers process it under their own terms and privacy policies. Files you upload for media features are stored by fal.ai so the model can read them, and generated media is delivered to you through fal.ai links.

3. Information stored on our server

Our server does not store your prompts, conversations, or AI results. To run subscriptions, credits, and fair-use limits, it stores:

- A random app account identifier that is not linked to your name or Apple Account.

- Your plan, credit balance, and App Store transaction identifiers.

- Counts of how often each feature is used per day and month, and the platform (iOS or macOS).

4. Information stored on your device

Your chats, workspaces, experts, library, and settings are saved on your device. You can delete them in the App: on Mac, Settings > Data > Clear All Data; on iPhone and iPad, Settings > Delete Local App Data. Deleting the App also removes them.

5. Purchases

Purchases and subscriptions are processed by Apple. We never receive your payment details. Our server verifies your App Store purchases with Apple to provide your plan and credits.

6. Analytics and tracking

The App does not include advertising, analytics, or tracking tools, and does not track you across other apps or websites. If you choose to share crash reports with developers in your device settings, Apple may provide them to us.

7. Retention

Usage and purchase records are kept as long as needed to provide your plan and credits and to meet legal and accounting requirements.

8. Security

We use encrypted connections (HTTPS) and take reasonable measures to protect information, but no method of transmission or storage is completely secure.

9. Your rights

Depending on where you live, you may have rights to access or delete information. Contact us at asadaliar@icloud.com with any request or question.

10. Changes

We may update this policy. When we do, we will change the effective date above.

Contact: asadaliar@icloud.com