Part human, part Excel formula, fueled by coffee, creativity, and Ctrl+Z. I manage projects, support people, and make digital things make sense.
Introduction 📝
Experienced Sr. Client Support Manager with a demonstrated history of working in healthcare services and multimedia content creation. I currently lead client support operations at Techcare Medical Services Pvt. Ltd., where I bridge communication between patients, insurance providers, and healthcare IT systems. With a foundation in psychology and communication, I excel at optimizing processes, managing data, and training high-performing teams.
My journey spans healthcare support, video editing, graphic design, and tech assistance — showcasing my adaptability and diverse skill set. I’m proficient with Adobe Creative Suite, Google tools, ChatGPT-based automation, and UI/UX design principles.
Passionate about technology, innovation, and continuous learning, I hold multiple certifications in business analytics, cloud platforms, AI, and technical support. I also bring a competitive spirit from years of athletic achievements at university and national levels.
Let’s connect if you’re interested in collaboration, creative projects, or leadership roles in tech-driven support environments.
💬Conversation Starter👇🏻
So... what do I do? Depends on the day
Monday: I manage projects
Tuesday: I train teams
Wednesday: I edit videos
Thursday: I fix someone's printer
Friday: I pretend to relax (but secretly optimize something)