Acted as an intermediary among patients, nursing staff, insurance providers, and healthcare IT teams.

Recorded and managed patient and operational data with accuracy.

Facilitated meetings with top-level management to present and implement innovative solutions.

Conducted comprehensive training sessions to improve team skills and performance.

Played a key role in enhancing communication and operational efficiency across the organization.

Initiated and led the development of 4 critical internal projects from scratch — all of which are currently live and contributing to business operations.

Built project-specific teams, conducted technical and procedural training, and ensured team readiness from day one.

Defined clear goals, timelines, and KPIs in collaboration with stakeholders, ensuring alignment with strategic business outcomes.

Oversaw daily operations, tracked progress using Excel, and coordinated updates and communication through MS Teams.

Leveraged Gehrimed for project integration into core medical workflows, enhancing automation and reporting.

Continually monitor and optimize the projects to maintain long-term effectiveness and scalability.

Collaborated with Bhomick Sen (Mindset Coach, Author, TEDx Speaker) as a Video Editor.

Managed video content creation, editing, and post-production processes.

Provided technical support and handled email communication.

Conducted voice interactions to ensure smooth coordination and project flow.

Enhanced visual storytelling through high-quality video edits.

Aligned video content with brand messaging and audience engagement objectives.

Collaborated with designers to create visually engaging and intuitive video content, focused on enhancing user experience and storytelling impact.

Worked alongside senior developers to execute and manage large-scale video editing projects for corporate clients, ensuring consistency with brand guidelines and high production standards.

Utilized advanced editing techniques to optimize visual flow, improve narrative clarity, and tailor content to specific client goals and audience preferences.

Contributed to end-to-end production, from concept development to final delivery, while maintaining timelines and quality benchmarks.