Artisan Privacy Policy

Last Updated: April 18, 2025

At Artisan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, mobile applications, and AI-powered services (collectively, "Services") designed for Apple apps. By using our Services, you agree to the practices described in this policy. Please read it carefully.

1. What Information Do We Collect?

We collect information to provide and improve our AI-driven solutions for Apple apps. This includes:

Information You Provide

• Account Information: When you create an account, we collect your name, email address, username, and preferences (e.g., language). If you sign up using a social media account (e.g., Apple ID, Google), we may access basic profile details with your consent.

• Payment Information: For premium services, we collect billing details (e.g., credit card or PayPal information) to process transactions. Payments are handled by trusted third-party processors, and we do not store your full payment details.

• User Content: Content you upload or input, such as documents, project data, or feedback, to use our AI tools (e.g., PDF editing, data analysis).

• Communications: Information you share when contacting us via support forms, live chat, or email.

Information Collected Automatically

• Device and Usage Data: We collect details about your device (e.g., operating system, browser type, IP address, unique device identifiers) and how you interact with our Services (e.g., pages visited, features used).

• Log Data: Server logs capture technical details like access times, browser settings, and errors to ensure Service functionality.

• Location Data: We may infer your approximate location based on your IP address to optimize performance and comply with regional regulations.

• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze usage. See our Cookie Policy for details.

Non-Personal Data

We collect aggregated or anonymized data that cannot identify you, such as usage trends, to improve our Services.

2. How Do We Use Your Information?

We use your information to deliver, enhance, and personalize our AI solutions for Apple apps, including:

• Providing and maintaining our Services, such as AI-powered PDF editing, app analytics, or content processing.

• Processing transactions and managing your account.

• Communicating with you about updates, support, or promotional offers (you can opt out of marketing emails).

• Analyzing usage to improve algorithms, performance, and user experience.

• Ensuring security, detecting fraud, and complying with legal obligations.

3. Do We Share Your Information?

We only share your information in the following cases:

• Service Providers: We work with trusted partners (e.g., cloud hosting, payment processors, analytics providers) who process data on our behalf under strict confidentiality agreements.

• Legal Requirements: We may disclose data to comply with laws, respond to legal requests, or protect the rights, safety, or property of Artisan, our users, or others.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred, subject to this policy.

• With Consent: We share data when you explicitly authorize us to do so.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Subscription and Payment Information
Artisan offers auto-renewable subscriptions with the following options:

Payment is charged to your Apple ID at confirmation.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing period. You can manage or cancel your subscription anytime in your Apple ID account settings.

5. Your Choices and Rights

You have control over your data:

• Account Management: Update your account details or delete your account by contacting us.

• Marketing Communications: Opt out of promotional emails via the “unsubscribe” link or by updating preferences.

• Data Access: Request a report of your personal data by submitting a support ticket.

• EEA Residents: If you’re in the European Economic Area, you have rights to access, correct, delete, or restrict processing of your data. Contact us or file a complaint with your local data protection authority.

6. Data Security and Storage

We use industry-standard encryption (e.g., SSL/TLS) and security measures to protect your data. Data is stored in the United States and synced across devices when you use our Services. While we strive to ensure security, no system is 100% safe, and you share data at your own risk.

We retain data for as long as needed for our legitimate business purposes (e.g., fraud prevention, legal compliance) or until you request deletion. To delete your data, email us at spprt.artison@gmail.com.

7. Children’s Privacy

Our Services are not intended for children under 7. We do not knowingly collect data from children. If we learn of such data, we will delete it promptly. Parents can contact us to address concerns.

8. Third-Party Links and Services

Our Services may include links to third-party sites or integrate with third-party tools (e.g., Apple Sign-In, Google Analytics). These third parties have their own privacy policies, and we are not responsible for their practices.

9. Compliance with Laws

CalOPPA (California Online Privacy Protection Act): California users can visit our site anonymously. Our Privacy Policy is accessible via a “Privacy” link on our homepage.

COPPA (Children’s Online Privacy Protection Act): We comply with COPPA by not collecting data from children under 13.

GDPR (General Data Protection Regulation): EEA users have specific rights, as outlined in Section 5.

10. Changes to This Policy

We may update this policy to reflect changes in our Services or legal requirements. We will notify you via email or a website notice. Continued use of our Services after changes indicates your acceptance of the updated policy.

11. Contact Us

For questions, data requests, or concerns, contact us at spprt.artison@gmail.com or submit a support ticket via our website.