Privacy Policy for Arrows & Words
Last Updated: October 18, 2026
Developer: Ignis Hungry Games
Contact: solutions.ignis@gmail.com
Overview
Arrows & Words is a free puzzle game developed by Ignis Hungry Games. The game is supported by advertising and uses analytics to understand how players use it so we can improve it. This Privacy Policy explains what information is collected, how it is used, and the choices you have.
Arrows & Words is available as an Android app and as a web game on CrazyGames (crazygames.com). Sections 1 to 5 and 13 describe the Android app. The web game works differently and is described in Section 6.
1. Information We Collect
We do not ask for or collect your name, email address, phone number, or other directly identifying information.
The one exception is the optional Send feedback link in Settings, which opens a Google Form in your browser. The form is hosted by Google, is entirely voluntary, and has an optional email field if you want a reply. Anything you enter there is handled under Google’s privacy policy and is used only to read and answer your feedback.
The app and the third-party services it uses may collect the following:
Gameplay and usage data: levels started, completed or failed, boosters and hints used, daily puzzle activity, achievements, screens viewed, and session start/end times.
Device and app information: device model, operating system version, app version, language, and general crash or performance information.
Identifiers: a random anonymous ID created by the app when it is installed, the Firebase app instance ID, and the device's Advertising ID (Android Advertising ID). Our advertising partners may also assign their own identifiers.
Approximate location: our advertising and analytics partners may infer an approximate location (such as country or city) from your IP address. We do not request precise (GPS) location.
Ad interaction data: which ads were shown, and whether they were viewed, clicked or completed.
2. How We Use Information
To run the game and save your progress.
To understand how players use the game, find problems, and improve levels and features.
To show advertisements, measure their performance, and prevent ad fraud.
To provide optional Google Play Games features (sign-in, achievements, leaderboards and cloud save).
We do not sell your personal information.
3. Advertising and Your Consent Choices
Arrows & Words shows ads (rewarded videos and interstitials) through Unity LevelPlay, an ad mediation service that requests ads from several ad networks on our behalf: ironSource, Unity Ads and Google AdMob. We also show ads from Liftoff Monetize; any other network we add will be listed here first. LevelPlay and these networks may use the Advertising ID, IP address, and device information to serve ads, including personalized ads, to measure ad performance, and to prevent ad fraud.
Consent (EEA, UK and Switzerland). Where the law requires it, the game asks for your consent through Google's User Messaging Platform before any ad is requested. Until you have answered, the game does not request ads. If you decline, the game may still show ads, but they are non-personalized and our ad partners are told that you did not consent to personalized advertising. Your choice is stored on your device by Google's consent library and is passed on to our ad partners. You can review or change your choice at any time in the game under Settings → Ad Privacy (shown where consent is required).
Other regions. You can reset your Advertising ID or opt out of personalized ads at any time in your device's settings (Settings → Google → Ads on Android). If you opt out, you will still see ads, but they will be less relevant to you.
We do not knowingly direct ads to children, and we do not sell your personal information.
Learn how Google uses information from apps that use its services: https://policies.google.com/technologies/partner-sites
4. Analytics
Arrows & Words uses Google Analytics for Firebase to collect anonymous usage and gameplay events described in Section 1. This data is not used to identify you personally.
You can turn analytics off at any time in the game under Settings → Analytics. When turned off, the app stops sending analytics events and deletes any events waiting to be sent.
5. Google Play Games Services
If you sign in with Google Play Games, Google processes your Play Games profile to provide achievements, leaderboards, and cloud saves. Your saved game progress is stored in your Google account. Use of Play Games is governed by Google's Privacy Policy. Play Games is optional; the game works without it.
6. Web Version (CrazyGames)
The web version of Arrows & Words runs in your browser on CrazyGames (crazygames.com), which hosts the game and shows its ads. The following applies to the web version instead of Sections 1 to 5:
What we collect: nothing that identifies you. The web version has no Google Analytics for Firebase and no Advertising ID, and it does not send gameplay analytics anywhere. It does not ask for your name, email address or any other personal information.
Your progress: your game progress (current level, stars, coins, hints and boosters, daily streaks and settings) is stored in your browser's own storage on your device. If you play on CrazyGames, the game also stores a copy of this progress with the CrazyGames Data Module, so it follows you to other devices when you are signed in to CrazyGames. This copy contains game progress only. CrazyGames processes it under its own privacy policy.
Ads: ads in the web version are served only through the CrazyGames SDK. Unity LevelPlay, ironSource, Google AdMob, Unity Ads and Liftoff Monetize are not used in the web version. CrazyGames and its advertising partners decide what data is used for ads and ask for any consent they need, as described in the CrazyGames Privacy Policy.
Other features: Google Play Games is not part of the web version. The only link out of the game is to this policy.
Deleting your data: clear this site's data in your browser to delete the progress stored on your device. To delete data stored with CrazyGames, use your CrazyGames account or contact CrazyGames. You can also email us at solutions.ignis@gmail.com.
7. Third-Party Services
The following third parties may collect information as described in their own privacy policies:
Unity LevelPlay (ad mediation) and ironSource — https://unity.com/legal/privacy-policy
Google AdMob — https://policies.google.com/privacy
Unity Ads — https://unity.com/legal/privacy-policy
Liftoff Monetize — https://liftoff.io/privacy-policy/
Google User Messaging Platform (consent form) — https://policies.google.com/privacy
Google Analytics for Firebase — https://firebase.google.com/support/privacy
Google Play Games Services — https://policies.google.com/privacy
CrazyGames (web version: hosting, ads, Data Module) — https://www.crazygames.com/privacy-policy
8. Local Device Storage
In the Android app, your gameplay progress (completed levels, stars, hints and booster inventory, daily streaks and settings) is stored on your device. Uninstalling the app or clearing its data erases local progress, unless it is backed up via Google Play Games cloud save. In the web version, progress is stored in your browser and is erased when you clear the site's data, unless it is also stored with the CrazyGames Data Module (Section 6).
9. Data Retention and Deletion
Analytics data is kept by Google for the retention period set in our Firebase project (up to 14 months) and then deleted automatically. This applies to the Android app; the web version sends us no analytics (Section 6). To request deletion of data associated with your installation, email us at solutions.ignis@gmail.com. You can also reset your Advertising ID in your device settings.
10. Children's Privacy
Arrows & Words is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Data Security
Data sent by the app to our service providers is transmitted over encrypted connections (HTTPS). No method of transmission or storage is 100% secure, but we use commercially reasonable measures to protect information.
12. Your Rights
Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, delete, or restrict the use of your information, and to withdraw consent. To exercise these rights, email solutions.ignis@gmail.com.
13. Permissions
The app requests the following Android permissions:
android.permission.INTERNET and android.permission.ACCESS_NETWORK_STATE: to load ads, send analytics, and use Google Play Games.
com.google.android.gms.permission.AD_ID: to access the Advertising ID for advertising and analytics.
android.permission.VIBRATE: for optional haptic feedback.
android.permission.WAKE_LOCK and android.permission.FOREGROUND_SERVICE: used by the app and its advertising components to run reliably during play.
android.permission.ACCESS_ADSERVICES_ATTRIBUTION, android.permission.ACCESS_ADSERVICES_TOPICS and android.permission.ACCESS_ADSERVICES_AD_ID: added by the advertising components so ad measurement and ad personalization can use Android's Privacy Sandbox APIs, subject to your device's ad settings and consent choice.
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE: lets advertising components read which ad led to the install (install attribution).
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
15. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: solutions.ignis@gmail.com