OUR SERVICE

The office provides 5 main services and 18 sub-services in total, which are as follows:

Main Services

1. Support and Advisory Services

2. Animal Health Services

3. Vocational and Organizational Qualification Services

4. Information Services

5. Production Inputs and Technology Supply and Distribution Services

Sub-Services

1. Support and Advisory Services

1.1 Training Services

1.2 Vocational Advisory Services

1.3 Technical Advisory Services

1.4 Reform and Advisory Services

1.5 Agricultural and Industrial Extension Services

1.6 Urban Agriculture Employment Opportunities Support Services

1.7 Livelihood Improvement Support Services

2. Animal Health Services

2.1 Veterinary Services

2.2 Animal Vaccination Services

2.3 Safely placing animals that are isolated due to disease or service

3. Professional and organizational qualification verification service

3.1 Organizational qualification verification service for veterinary pharmacies

3.2 Qualification verification service for veterinary clinics and pharmacies

4. Information service

4.1 Information for farmers and development-oriented farmers

4.2 Extension information

4.3 Information for suppliers of agricultural production inputs and technologies

5. Supply and distribution of production inputs and technologies

5.1 Supply and distribution of production inputs and technologies for plant development

5.2 Supply and distribution of production inputs and technologies for animal development

5.3 Artificial insemination and pregnancy testing service

Service Standards

1. Support and Advisory Services 👩‍🏫

• • Training Service 📚

    • Location: Sub-city/Woreda

    • Coordinating Department: Farmer Development & Urban Agriculture Team

    • Service Standard: 39 hours (sub-city), 80 hours (woreda)

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Submit request for need

  • Professional Advisory Service 💼

    • Location: Sub-city/Woreda

    • Coordinating Department: Farmer Development & Urban Agriculture Team

    • Service Standard: 4 hours

    • Quality: 100%

    • Delivery Condition: In-person or via communication technology

    • Prerequisites: Specify support needed

  • Technical Advisory Service 🔧

    • Location: Sub-city/Woreda

    • Coordinating Department: Farmer Development & Urban Agriculture Team

    • Service Standard: 14.25 hours

    • Quality: 100%

    • Delivery Condition: In-person or via communication technology

    • Prerequisites: Specify support needed

  • Reform and Advisory Service 🌱

    • Location: Sub-city/Woreda

    • Coordinating Department: Farmer Development Team

    • Service Standard: 63 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Development farmer status, ID

  • Agricultural and Industrial Extension Service 🌾

    • Location: Sub-city/Woreda

    • Coordinating Department: Farmer Development & Urban Agriculture Directorate

    • Service Standard: 56 hours (sub-city), 117 hours (woreda)

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Specify professional support needed

  • Urban Agriculture Job Opportunity Support 💸

    • Location: Sub-city/Woreda

    • Coordinating Department: Animals & Plants Resource Development Team

    • Service Standard: 120 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Business plan, training, job organization

  • Livelihood Improvement Support Service 🏠

    • Location: Sub-city/Woreda

    • Coordinating Department: Plants Resource Development Team

    • Service Standard: 32 hours (sub-city), 16 hours (woreda)

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Specify professional support needed

• Animal Health Services 🐄

  • Animal Treatment Service 💉

    • Location: Sub-city Office

    • Coordinating Department: Animals Resource Development Team

    • Service Standard: 3.11 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request, present sick animal, payment

  • Animal Vaccination Service 💊

    • Location: Sub-city Office

    • Coordinating Department: Animals Resource Development Team

    • Service Standard: 1 hour

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request, present animals, payment

  • Humane Euthanasia for Diseased Animals 🕊️

    • Location: Sub-city

    • Coordinating Department: Animals Resource Development Team

    • Service Standard: 22 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request, show animal location

• Professional and Institutional Competency Certification 📜

  • Animal Sector Competency Certification ✅

    • Location: Sub-city

    • Coordinating Department: Regulatory Team

    • Service Standard: 6 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request, payment, meet standards

  • Animal Clinics and Pharmacies Competency Certification 🏥

    • Location: Sub-city

    • Coordinating Department: Regulatory Team

    • Service Standard: 10 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request, payment, meet standards

• Information Services ℹ️

  • Farmer and Development Farmer Information 📋

    • Location: Sub-city

    • Coordinating Department: Farmer Development & Urban Agriculture Directorate

    • Service Standard: 16 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request

  • Extension Information 📢

    • Location: Sub-city

    • Coordinating Department: Plants & Animals Resource Development Directorate

    • Service Standard: 30 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request

  • Agricultural Input and Technology Suppliers Information 🛍️

    • Location: Sub-city

    • Coordinating Department: Plants & Animals Resource Development Team

    • Service Standard: 8 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request

• Input and Technology Supply and Distribution Services 🚚

  • Plant Development Input and Technology Supply/Distribution 🌾

    • Location: Sub-city

    • Coordinating Department: Plants Resource Development Team

    • Service Standard: 8 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Declare need, input payment

  • Animal Development Input and Technology Supply/Distribution 🐖

    • Location: Sub-city

    • Coordinating Department: Animals Resource Development Team

    • Service Standard: 60 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Declare need, input payment

  • Artificial Insemination and Pregnancy Testing Service 🧪

    • Location: Sub-city

    • Coordinating Department: Animals Team

    • Service Standard: 3.75 hours

    • Quality: 100%

    • Delivery Condition: In-person

    • Prerequisites: Service request, payment

Symbol 

• 👩‍🏫 for Support and Advisory Services reflects teaching and guidance.

• 📚 for Training Service symbolizes education.

• 💼 for Professional Advisory Service indicates professional support.

• 🔧 for Technical Advisory Service represents technical assistance.

• 🌱 for Reform and Advisory Service signifies growth and development.

• 🌾 for Agricultural and Industrial Extension Service reflects farming.

• 💸 for Urban Agriculture Job Opportunity Support symbolizes economic opportunities.

• 🚜 for Tractor Farming Support Service directly represents tractors.

• 🏠 for Livelihood Improvement Support Service indicates improved living conditions.

• 🌍 for Farmer Resilience Services reflects global support for farmers.

• 📈 for Business Plan Service symbolizes planning and growth.

• 🍽️🏠 for Basic Consumption and Shelter Support combines food and housing.

• 🏠 for Housing Service directly represents housing.

• 🤝 for Job Opportunity Facilitation signifies collaboration.

• 🛠️💵 for Financial, Machinery, and Material Support combines tools and finance.

• 🏢 for Workplace Transfer represents workplace management.

• 💰 for Farmer Investment Deployment symbolizes investment.

• 🐄 for Animal Health Services represents livestock.

• 💉 for Animal Treatment Service indicates medical care.

• 💊 for Animal Vaccination Service symbolizes preventive care.

• 🕊️ for Humane Euthanasia reflects peaceful end-of-life care.

• 📜 for Professional and Institutional Competency Certification signifies official documentation.

• ✅ for Animal Sector Competency Certification indicates approval.

• 🏥 for Animal Clinics and Pharmacies Certification represents medical facilities.

• ℹ️ for Information Services is a universal information symbol.

• 📋 for Farmer Information signifies data records.

• 📢 for Extension Information represents outreach.

• 🛍️ for Agricultural Input Suppliers Information reflects commerce.

• 🚚 for Input and Technology Supply Services symbolizes delivery.

• 🌾 for Plant Development Inputs reflects crops.

• 🐖 for Animal Development Inputs represents livestock.

• 🧪 for Artificial Insemination and Pregnancy Testing symbolizes reproductive technology.