Support

KeepSure

Need help with KeepSure? We’re here to help.

KeepSure is designed to help you organize important information about the things you own, including:

KeepSure helps you keep important ownership and repair information in one place so it is easier to find when you actually need it.

Contact Support

For support, bug reports, feature requests, privacy questions, or general feedback, contact:

AR Applications
 Email: arapplicationsupport@gmail.com

When reporting a problem, please include the following where possible:

Please avoid including sensitive information such as full serial numbers, invoices, addresses, payment information, or personal documents unless specifically necessary to investigate the issue.


Common Help

What is KeepSure?

KeepSure is a household asset and repair-record organizer.

You can use it to keep track of information such as:

The goal is to make product ownership easier to manage over time.


Do I need to create an account?

No.

The current version of KeepSure does not require an account.

You can create and manage your household asset records directly on your Android device.

Cloud accounts and household synchronization are not currently included in this version.


How do I add an item?

Open KeepSure and tap:

Add

You can then enter information such as:

You do not need to fill in every field.

Only add the information that is useful to you.


Can I create my own categories?

Yes.

KeepSure includes common categories such as:

You can also create your own custom categories.

For example:

You can manage categories from:

Profile & Settings → Categories


Can I change an item's category later?

Yes.

Open the item, tap Edit, and select a different category.

If you rename a custom category, the associated item records will update accordingly.


Can I scan a receipt or product label?

Yes.

KeepSure can support scanning of:

When adding an item, choose the available Receipt, Label, or scanning option.

KeepSure may use Google ML Kit or Google Play services to help detect text or codes.

Always review scanned information before saving because automated recognition may occasionally be incorrect.


Why was some scanned information detected incorrectly?

Receipt and label scanning uses automated text recognition.

Accuracy may vary depending on:

You should always verify important information such as:

before saving it.


Can I attach documents?

Yes.

You can attach supported documents to an item, including:

KeepSure stores supported document content within the App's local storage.


Are my documents uploaded to the cloud?

Not in the current version.

KeepSure currently uses a local-first storage model.

Your household vault is not automatically uploaded to AR Applications' servers.

Cloud synchronization and cloud backup are not currently included.


Are my documents protected?

KeepSure uses Android security mechanisms to help protect locally stored data.

The current version includes measures such as:

You should also keep your Android device protected using a PIN, password, fingerprint, or another device lock.


What happens if I uninstall KeepSure?

The current version stores your asset records locally on your device.

If you:

your locally stored KeepSure information may be permanently removed.

Because cloud backup is not currently available, deleted local records may not be recoverable.


Can I move my KeepSure data to another phone?

Not automatically in the current version.

KeepSure does not currently provide account-based cloud synchronization.

Data export and improved transfer options may be expanded in future versions.


How do warranties work?

When adding or editing an item, you can enter a warranty expiry date.

KeepSure may classify warranty status as:

This makes it easier to identify items that may need attention.

KeepSure does not independently guarantee that a warranty claim will be accepted by a manufacturer or service provider.

Always refer to the original warranty conditions.


How do reminders work?

KeepSure can help you create reminders for things such as:

KeepSure uses Android background scheduling functionality to help deliver reminders.

Notification permission may be required.

You can manage notification permissions through Android Settings.


Why did I not receive a reminder?

Please check:

Different Android manufacturers may apply additional battery-management restrictions.


Can I record a repair?

Yes.

Open an asset and select the repair or service section.

You can record information such as:

This creates a service history for the item.


What do the repair verification levels mean?

KeepSure is designed to distinguish between different levels of evidence.

A repair may be described as:

User recorded

The information was entered by the user.

Document supported

Supporting evidence such as a bill, receipt, or photograph is attached.

Future versions may add additional confirmation levels such as technician, business, authorised-service, or manufacturer confirmation.

KeepSure does not automatically claim that a repair or replacement part is manufacturer verified unless reliable evidence supports that claim.


Can KeepSure tell me whether a replacement part is genuine?

Not universally.

A normal Android application cannot reliably prove that every replacement part is genuine.

KeepSure may allow you to store evidence such as:

Future versions may support stronger verification through authorised partners or manufacturers.


Can I use KeepSure for vehicles?

Yes, basic vehicle records can be stored using the asset system.

More advanced vehicle features may be introduced later, including:

Some of these features are not yet part of the current closed-testing build.


Can I manage items belonging to my parents or another household?

Yes.

KeepSure allows you to create logical locations such as:

You can also assign responsibility labels to help organize who manages each item.

The current version does not yet provide online multi-device household synchronization.


Can I add family members?

KeepSure allows you to maintain household-member and role information locally.

Future versions may add secure household invitations and multi-device family synchronization.

The current version does not automatically access your phone's contact list.


Can I share an item with someone?

Yes.

Where sharing is available, KeepSure uses Android's system sharing interface.

You can choose an application such as:

KeepSure does not automatically send messages to your contacts.

Always review the information being shared before sending it.


Does KeepSure access my contacts?

No.

KeepSure does not require access to your contact list for normal functionality.


Does KeepSure access my SMS messages?

No.

KeepSure does not require SMS access.


Does KeepSure access my location?

KeepSure does not require precise background location for normal functionality.

User-created labels such as My Home or Parents' Home are simply labels you create and are not GPS locations.

Firebase services may derive approximate geographic information from network information such as IP address where applicable.


Does KeepSure contain advertisements?

No.

The current version of KeepSure does not contain advertising.

KeepSure does not currently integrate Google AdMob or another advertising SDK.

If advertising is introduced in a future version, our Privacy Policy and Google Play disclosures will be updated.


Are there in-app purchases?

No.

The current closed-testing version does not include in-app purchases.

If optional paid functionality is introduced later, it will be clearly disclosed.


Analytics and Crash Reporting

Does KeepSure use Analytics?

Yes.

The current version uses Google Analytics for Firebase to help us understand how features are used and improve the App.

Analytics may record events such as:

KeepSure's custom Analytics events are designed not to intentionally include sensitive household content.


What information is not intentionally sent in custom Analytics events?

We do not intentionally include:

in our custom Firebase Analytics events.


Can I turn Analytics off?

Yes.

Open:

KeepSure → Profile & Settings

and disable:

Usage analytics & crash reports

When disabled, KeepSure stops sending new custom Analytics and Crashlytics information after the preference is applied.

Previously processed information may remain subject to Google's applicable retention policies.


Does KeepSure use Crashlytics?

Yes.

KeepSure uses Firebase Crashlytics to help us identify:

Crashlytics provides technical diagnostic information that helps us fix bugs.


Appearance and Accessibility

Can I use dark mode?

Yes.

Open:

Profile & Settings → Appearance

and choose:

System mode follows your Android device's appearance setting.


What is Comfort View?

Comfort View is designed to make KeepSure easier to use for people who prefer a simpler or more readable interface.

Depending on the current App version, Comfort View may increase readability or simplify interface presentation.

You can enable or disable it from Profile & Settings.


Can Android font size affect KeepSure?

Yes.

KeepSure is designed to work with Android's accessibility and font scaling features.

You can adjust your device's text size through Android Settings.


Data and Privacy

Does AR Applications sell my information?

No.

AR Applications does not sell:

to advertisers, repair providers, or data brokers.


Can I delete my KeepSure data?

Yes.

KeepSure provides a local-vault deletion option.

Open:

Profile & Settings → Delete local vault

You can also clear KeepSure's application data through Android Settings or uninstall the App.

Deleting the local vault may permanently remove your locally stored data.


Where can I read the Privacy Policy?

You can review the full KeepSure Privacy Policy on the official AR Applications privacy-policy page.

The Privacy Policy explains:


Troubleshooting

KeepSure will not open

Try:

If the App continues to crash, contact us with your device model and Android version.


A document will not open

Try:

If the problem continues, contact support and describe the document type without sending sensitive document content unless necessary.


Scanning does not start

Confirm that:


I found incorrect information

If a product, warranty, reminder, repair, or scanned field appears incorrect, you can edit the relevant record.

KeepSure relies on information that you enter or confirm.

Automated scanning should always be reviewed before important decisions are made.


The App feels slow

Performance can vary based on:

Restarting KeepSure or your phone may help.

If performance problems continue, contact support with your device details.


Feedback and Feature Requests

KeepSure is currently being improved through closed testing.

We especially welcome feedback on:

If something feels confusing, requires too many steps, or does not behave as expected, please tell us.

Closed-testing feedback is particularly useful when you include:

Please email:

arapplicationsupport@gmail.com


Future Features

KeepSure may evolve over time.

Future versions may include features such as:

Features listed as future possibilities are not necessarily included in the current version.


Developer

AR Applications
 App: KeepSure
 Android package: com.arapplications.keepsure
 Support: arapplicationsupport@gmail.com

For support, bug reports, privacy questions, or feedback, please contact us using the email address above.