Inclusive insight for teams communicating change
It’s a practical toolkit and training programme that helps teams understand how different people respond to innovation
and how to communicate clearly, inclusively, and strategically in return.
Whether you're launching a new technology, designing policy, or engaging the public
The Anthrometric Framework™ gives you the tools to tailor your message and build real-world trust.
Use it to: Run inclusive AV trials, navigate public perception, and meet your Equality Act duties
Use it to: Build public trust in automation, test messaging before deployment, and reduce resistance from overlooked groups
Use it to: Avoid generic messaging, prevent backlash, and deliver content that lands with every audience
Use it to: Tailor journeys and interfaces, build inclusive personas, and embed behavioural insight into the design process
Build inclusive mindsets before you build the system.
Test and tailor your language to build trust, clarity, and uptake.
Design with - not just for - the people your service affects most.
A practical workshop for internal teams to challenge assumptions, uncover blind spots, and strengthen inclusive thinking.
We introduce behavioural insight and exclusion-by-design case studies - then work with your staff to identify risks and opportunities specific to your service.
Best for: Product, policy, and design teams wanting to embed inclusive thinking early.
This workshop includes:
Warm-up bias mapping
Real-world failure case reviews
Scenario-based group tasks
Inclusive design principles in practice
OPTIONAL Immersive VR lived experience (+£1,200 + VAT)
From £4,000 (+ VAT)
Includes preparation, facilitation, workshop slides, and write-up.
Ideal for up to 12 participants from your team.
We work with your comms, policy, or product teams to refine key messages for different public audiences - especially those often excluded or misunderstood. You bring the concepts (e.g. a new tech, rollout, or change), we bring the behavioural insight and community feedback.
Best for: Campaign planning, service launches, or regulatory comms
This workshop includes:
Message mapping by user segment
Trust and clarity analysis
Feedback from user representatives
Live rewrite and testing session
From £5,000 (+ VAT)
Includes message mapping templates, insight from lived experience reps (optional), and post-workshop comms summary.
For up to 12 internal team members. Includes prep, facilitation, materials, and summary.
A fully facilitated co-design session with real users, carers, and community voices. You’ll identify design risks, surface lived-experience insight, and co-create solutions to make your service work better for more people. Together, we explore potential design challenges, uncover practical insight, and shape solutions that improve accessibility, usability, and inclusion.
Best for: Product design, policy pilots, service transformation
This workshop includes:
Recruitment of tailored user panel (e.g. gendered voices, disabled people, neurodivergent individual, carers)
A structured design sprint or scenario-based exploration
Insight capture with clear recommendations for next steps
From £8,500 + VAT
Includes recruitment, incentives, co-design facilitation, and outputs. For 8–10 community participants and up to 4 internal observers.
Workshops are available in-person, online, or hybrid, depending on your needs and budget
Each session runs for up to 4 hours, including breaks. Additional time or follow-ups can be arranged by agreement
Designed and led by experts in behavioural science, inclusive design, and public engagement
You’ll receive tailored outputs: participant insights, priority recommendations, and practical toolkits for internal or external use
Includes pre-workshop scoping and preparation. Optional add-ons: insight reports, filmed clips, or follow-up advisory
Participant numbers
Internal staff workshops: Up to 12 participants (to ensure full participation and discussion)
Co-design workshops with lived experience participants: Up to 10 external contributors and 4 internal observers
For larger groups, we recommend breakout formats or multiple sessions (pricing adjusted accordingly)
Our workshops are fully facilitated and designed to deliver real insight, inclusive thinking, and practical outcomes. All prices exclude VAT and include standard preparation, facilitation, and summary materials.
Challenge assumptions and embed inclusive thinking from the start.
From £4,000 (+ VAT)
OPTIONAL Immersive VR lived experience (additional £1,200 + VAT)
Tailor your communications to different audiences and build trust.
From £5,000 (+ VAT)
Co-create solutions with those most impacted by your service.
From £8,500 + VAT
Bundle all three workshops for end-to-end insight and inclusive delivery.
From £16,500 (+ VAT)