Welcome to AnswerKeep Support
AnswerKeep saves reusable form answers in Chrome so you can stop typing the same information repeatedly. Preview suggested matches, choose what to fill, and review your answers before submitting.
Core autofill features are free. AnswerKeep Pro costs $7 once, with no subscription, and supports two active Chrome installations for one person.
GET HELP
Email: answerkeepsupport@gmail.com
Please include:
• Your Chrome version.
• Your AnswerKeep version, shown on its card at chrome://extensions.
• What you were trying to do.
• What happened, including any error message.
• Whether the issue affects one website or several.
You may include a screenshot, but hide license keys, passwords, personal information, and confidential form data. Do not send payment-card details or your backup password.
GET STARTED
Install AnswerKeep from the Chrome Web Store: AnswerKeep — Reusable Form Autofill - Chrome Web Store
Click Chrome’s puzzle-piece Extensions button and pin AnswerKeep.
Open a webpage containing a form, then click AnswerKeep.
Under “Remember an answer,” enter a question or field label and the answer you want to reuse.
Click “Save answer.”
Click “Find matches” on a form you want to fill.
Review the suggestions, select the fields, and click “Fill selected fields.”
AnswerKeep fills supported empty fields. It does not submit forms. Always check the completed form before submitting it.
“Undo last fill” is available while the extension popup stays open. Fields you edit afterward are skipped.
ANSWERKEEP PRO
Pro adds:
• Separate answer profiles for different purposes.
• Profile creation, duplication, and renaming.
• Recurring form presets for the same website and page path.
• Alternate question labels to improve matching.
• Password-protected backup exports and backup import.
Pro is a one-time $7 purchase for personal use, with up to two active Chrome installations.
Product details:
https://cesarino1351.gumroad.com/l/answerkeep-pro
ACTIVATE PRO
Find your license key in your Gumroad receipt or purchase page.
Open AnswerKeep and scroll to “AnswerKeep Pro.”
Enter a recognizable name under “Name this installation.”
Paste your key into “Gumroad license key.”
Click “Unlock Pro” while connected to the internet.
You do not need a separate AnswerKeep account. Keep your license key private.
MANAGE YOUR TWO INSTALLATIONS
Each Chrome profile counts as a separate installation, even on the same computer. Reinstalling AnswerKeep or clearing its data may require a new activation.
If both slots are occupied, a third installation cannot activate until you free a slot.
To deactivate an old installation:
Open AnswerKeep on a computer you can access.
Enter your license key if it is not already saved.
Open “Manage devices · 2 slots.”
Click “Refresh device list.”
Deactivate the installation you no longer use.
Click “Unlock Pro” to activate your replacement installation.
You can remove a lost or inaccessible installation from your new computer. You do not need access to the old computer.
Uninstalling the extension or choosing “Forget key locally” does not automatically free a slot.
PRO WILL NOT UNLOCK
• Check your internet connection.
• Copy the complete license key from your Gumroad purchase.
• Check whether both installation slots are already occupied.
• Confirm that the purchase has not been refunded or the license disabled.
• Click “Recheck license,” or try “Unlock Pro” again after resolving the issue.
Pro actions require online license verification. A temporary licensing-service or Gumroad outage can prevent Pro access. Free core features remain available offline on pages you can access.
If the problem continues, email support with the exact error message. Do not include your full license key in your initial message.
ANSWERS ARE NOT MATCHING OR FILLING
AnswerKeep supports standard text inputs, text areas, and dropdown menus on the main webpage.
Custom controls, forms inside embedded frames, and some website structures are not supported. Chrome also restricts extensions on certain pages, including browser settings and the Chrome Web Store.
Try the following:
Confirm that the correct answer profile is selected.
Check that you saved an answer with a relevant question or field label.
Make sure the destination field is empty.
Reload the webpage and click “Find matches” again.
If you use Pro, add an alternate label with the same meaning.
Automatic matching is not guaranteed on every website. You can copy a saved answer and paste it manually when needed.
BACK UP OR TRANSFER YOUR ANSWERS
Your answers are stored in your Chrome profile. They do not automatically sync between computers.
Open “Backups & transfer” to export your data.
• Plain JSON export is free and is not encrypted.
• Pro adds encrypted export and backup import.
• Encrypted backups require a password of at least 12 characters.
• We cannot recover a forgotten backup password.
Create a backup before uninstalling AnswerKeep or deleting its local data. Treat plain backup files as private because their contents can be read by anyone who has them.
PRIVACY
Saved form answers stay in your Chrome profile. AnswerKeep does not send them to its licensing server or Gumroad.
Pro verification sends your license key and installation information to the licensing service. Gumroad verifies the purchase, and the licensing service manages the two-installation allowance.
Live extension storage is not encrypted. Do not save passwords, payment-card details, or confidential information. Encryption protects encrypted backup files, not the live extension storage.
Read the full privacy policy:
https://sites.google.com/view/answerkeep/privacy
PURCHASE OR REFUND HELP
For purchase or refund questions, email answerkeepsupport@gmail.com using the email address associated with your Gumroad purchase. Include your order reference if available.
The refund terms are shown on the AnswerKeep Pro Gumroad product page. A refunded or disabled license will no longer authorize Pro features when its status is checked.
CONTACT
answerkeepsupport@gmail.com