At State Farm, the daily operations include claims processing, insurance reviews, and risk management. What sets it apart are its numerous agencies, that operate independently instead of having one call center. It also offers discounts for good driving habits and providing tuition assistance for employees pursuing further education.
In my role, I focus on promoting the Amy Henry Agency, and aim to to expand its clients and increase revenue. This involves various tasks such as calling, texting, sending postcards, and emailing potential clients. I also work with current clients to ask for their feedbacks request Google Reviews from them, which will boost the agency's influence. This internship serves as a platform to hone these skills and build a resume that showcases my understanding of marketing and ability to generate income for a company by attracting new clients.
This opportunity aligns with my personal aspirations as it grants me insight into office settings, which are likely to be a big part of my future career. Despite its smaller scale, this internship serves as a valuable stepping stone into the professional environment.
From what I've observed, Amy Henry State Farm Agency operates with a small but highly efficient team. Each employee is capable of independently carrying out tasks while also effectively collaborating with one another and with clients or collaborators. Interactions within the team are casual yet professional when necessary, creating a laid-back yet productive atmosphere, which aligns with my ideal workplace culture. However, due to its small size, compensation might not be as lucrative compared to larger companies.
I was made to feel included in this team as they've invited me to join them for lunches and other collaborative events throughout the week. Regular team lunches on Tuesdays provide an opportunity for group discussion on work and life matters. During this time, feedback from all team members, including interns, is valued and considered, which foster a workplace culture of openness and collaboration.