Privacy Policy

Anderson Little Rock Mobile Mechanic (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy applies when you:

• Call, text, or email us

• Contact us through online listings or social media

• Provide information in person while using our mobile mechanic services

By contacting us or using our services, you agree to this Privacy Policy.

Business Details:

• Business Name: Anderson Little Rock Mobile Mechanic

• Contact Name: Gary Andrewson

• Email: garysmustang1986@gmail.com

• Phone: (501) 547-1696

• Address: 3806 W Capitol Ave, Little Rock, AR 72205, USA

Information We Collect

We collect information to schedule appointments, perform services, and run our business.

Information You Provide

You may give us:

• Contact Information: Name, phone number, email address, and service location or address.

• Vehicle Information: Year, make, model, mileage, and basic condition.

• Service Details: Description of the problem, requested services, and any photos or videos you share.

• Payment Information:

  • We may receive limited payment details (such as payment confirmation and amount).

  • If you pay by card through a processor, your full card details are usually handled by that third-party provider, not stored by us.

Information Collected Automatically

If you visit any website or online profiles we operate, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent

• Referring website or link

This information is usually collected in aggregate form and helps us understand how people find and interact with our business online.

Information from Third Parties

We may receive basic information about you from:

• Online directories and platforms where we are listed

• Social media platforms when you interact with our pages

• Referrals from other customers (typically just name and contact details)

How We Use Your Information

We use your information to:

• Provide Services:

  • Schedule appointments, confirm your location, and perform mobile mechanic services

  • Understand your vehicle’s problems and complete requested repairs or maintenance

• Communicate With You:

  • Respond to calls, texts, emails, and online inquiries

  • Send estimates, invoices, receipts, and updates

  • Follow up about completed work or recommended future services

• Run and Improve Our Business:

  • Maintain service records and customer history

  • Manage accounting, billing, and tax obligations

  • Analyze general trends to improve our services and operations

• Legal and Safety Purposes:

  • Comply with applicable laws and regulations

  • Help prevent fraud, misuse, or illegal activity

  • Protect our rights, property, and the safety of our customers and the public

We do not use your personal information for unrelated purposes without your consent.

How We Share Your Information

We do not sell your personal information. We may share it only in limited situations:

Service Providers

We may share information with trusted third parties who help us run our business, such as:

• Payment processors

• Accounting or bookkeeping services

• Email, website, or scheduling service providers

These third parties are allowed to use your information only to perform services for us and are expected to protect your information appropriately.

Legal Requirements

We may disclose your information if required to:

• Comply with a law, regulation, court order, or government request

• Protect our rights, property, or safety

• Protect the safety of customers or the public

• Prevent or investigate suspected fraud or illegal activity

Business Transfers

If we ever sell or transfer all or part of our business, customer information may be included as part of that transaction, subject to ongoing protection under this Policy.

Cookies and Online Tracking

If we use a website, it may use cookies or similar technologies to:

• Help the site function correctly

• Remember basic settings (such as language or region)

• Collect anonymous usage statistics

Cookies are small files stored on your device. You can usually manage or disable cookies in your browser settings. Doing so may affect how certain website features work.

We do not currently use cookies for targeted advertising. Any tracking is for basic functionality and general statistics.

Data Security

We take reasonable steps to protect the personal information we collect from loss, misuse, and unauthorized access, including:

• Limiting access to personal data to those who need it to perform their work

• Using passwords and standard security practices for our devices and accounts

• Relying on reputable third parties for secure payment and email services

No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information to a reasonable standard.

Data Retention

We keep your personal information only as long as needed to:

• Provide requested services

• Maintain records for business, tax, and legal reasons

• Comply with applicable laws

When information is no longer needed, we may delete it or keep it in a non-identifiable, aggregated form.

Your Choices and Rights

You have options regarding your information:

• Update Information:
  Contact us to correct or update your contact or vehicle details.

• Request Details:
  You may ask what personal information we hold about you, subject to reasonable verification and legal limits.

• Request Deletion:
  You may request deletion of certain personal information, subject to our need to keep some data for legal or business reasons.

• Limit Communications:
  If you no longer want non-essential follow-ups or reminders, let us know and we will respect your request.

To exercise these choices, please contact us using the information in the “Contact Us” section below.

Children’s Privacy

Our services are intended for adults and vehicle owners. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us. We will remove it as soon as reasonably possible.

Third-Party Websites

Our business may appear on third-party websites, directories, or social media. This Privacy Policy applies only to information we collect directly.

If you click links to other sites or platforms, their own privacy policies and practices will apply. We are not responsible for third-party content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top.

We encourage you to review this Policy periodically. Your continued use of our services after changes are posted means you accept the updated terms.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Anderson Little Rock Mobile Mechanic
Contact Name: Gary Andrewson
Phone: (501) 547-1696
Email: garysmustang1986@gmail.com
Address: 3806 W Capitol Ave, Little Rock, AR 72205, USA