It doesn't have to be FANCY, but it needs to be consistent! Follow up is SIMPLE but makes a huge difference in your customer retention as well as getting you comfortable in HOW TO have conversations with people. Use something like the customer follow up form below to get in the HABIT of excellent customer service!
STEP 3: JOIN FACEBOOK GROUPS!
Facebook groups can be an AMAZING ASSET to your Scentsy journey!
Here are a few of my favorites so you can pick which ones will work for YOU.
This is an OG TRAINING page with thats PACKED with business nuggets that you can take with you every step of the way in your Scentsy business!
But really... I know that going live with your business kit can sound SUPER SCARY. I can promise you though, no one has ever grown inside of their comfort zone so i'll never ask you to do anything that I DON'T DO & that doesn't work. With that being said, going live to announce your business and smell through the fragrances that came in your kit along with unboxing your products will capture attention! We live in not just a digital world, but a VIDEO WORLD. People will STOP to watch a video 10X more likely than looking at a post. Plus, they will get to see YOUR reactions to the scents which is what they really want anyways.
Here are some quick SIMPLE tips before you go live:
If you have a friend or signifigant other to go live with, DO IT! You will feel more comfortable having someone else in the room to vibe with!
Dont overthink it! I want you to act like you are sitting own with your bestie and you are sharing all of these amazing products, with them
Give REAL reactions! Tell them what you think of each fragrance & product
BE EXCITED! You can be nervous but excited at the same time, and thats ok. Your future customers & your future self with THANK YOU for the energy because its contagious!
WHY do you love Scentsy? Make sure to share that in your LIVE!
KEEP IT SHORT. Attention spans are like a 3rd grader on the internet haha! Keep the live 15 minutes or LESS
LETS GOOOOOOOO! You can do really really hard things!