Above N Beyond Mechanical (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or contact us.
1. Information We Collect
We collect information you voluntarily provide, including:
· Contact Information: Name, phone number, email address, and property address.
· Service Information: Details about your HVAC issue, service request, or appointment preferences.
· Communications: Messages, calls, texts, or emails you send us.
We may also automatically collect limited technical information such as IP address, browser type, and pages visited, but we do not use this to personally identify you.
2. How We Use Your Information
We use your information to:
· Respond to service requests and schedule appointments.
· Provide estimates, follow up, and communicate about your service.
· Maintain customer records and improve our services.
· Comply with legal and regulatory obligations.
3. How We Share Your Information
We may share your information with:
· Service providers: such as scheduling software, email platforms, and payment processors.
· Subcontractors or technicians: if needed to complete your service request.
· Legal authorities: when required by law.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies and Analytics
Our website may use cookies or similar technologies to improve user experience and understand site traffic. You can control cookies through your browser settings.
5. Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security.
6. Data Retention
We retain personal information as long as necessary to provide services and comply with legal obligations.
7. Your Choices
You may:
· Request access to the personal information we hold about you.
· Request correction of inaccurate information.
· Request deletion of your information, subject to legal requirements.
· Opt out of marketing communications.
To exercise these rights, contact us at CL4Air@gmail.com or (754) 209-8803.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
Above N Beyond Mechanical
275 SW 180th Ave, Pembroke Pines, FL 33029
Email: CL4Air@gmail.com
Phone: (754) 209-8803