Clients & Testimonials 

What Our Clients Said:

Real reviews sourced from Consumer Affairs (Site) 

"I have recently visited American Eagle and was very satisfied with the overall experience. The staff were friendly, attentive and knowledgeable about the products and ongoing promotions. They greeted me as I entered offered assistance without being pushy and help me find the right sizes and styles. The store was clean well organized, and easy to navigate which made browsing enjoyable. Sales pricing were clearly marked there were several attractive deals such as buy one get one offers in seasonal discounts.

The staff explained how to get the best value including information about their reward system. Although some regular prices were high, the frequent deals make it possible to find good deals on quality clothing. The checkout process was quick and efficient with staff, ensuring all discounts were applied correctly and providing clear information about returns and exchange. overall, American Eagle offers excellent customer service helpful staff in competitive sales pricing, making in-store shopping, a pleasant and worthwhile experience. I appreciate American Eagle so much.. for all of their good deals. Especially Ava she is super nice and helped me out a lot. Love you guys." 

Leigha from Saginaw, MI

"Purchased some shorts and pants last week. Mona the sales lady was so helpful! It was fun! I had to return a few items about a week later and was so happy when they were able to do the transaction so quickly without a receipt. They just used my email address. Great experience!"

MJ from Calgary, AB 

"I took my son shopping at 3-13-24 at that store. As soon as we enter the store, staff acknowledge us. I ask one staff if they had anything for myself in petite since the pants were so long. They asked the manager, January, who said not in the store by online which I was not aware of. She said that I can try on things for the look and then they could order it for me, if I like. I even found items online that were less and she honored it. We picked one things and said we still looking at other stores, she said I hold it for you and i can come back. Well, I ended up going to Aeropostale (philly mills) where the customer services was awful, they had some deals but cashier wouldn't honor anything and very rude, earlier that month I went to the one Willow Grove they were great. So we went back to AE and bought a whole bunch of stuff because January was so nice and she gave us the prices from online. I will never shop at that Aeropostale store and I told my friends. Customer service means so much more to me. January from AE was so professional and has a great personality. I will definitely go back."

Patricia from Philadelphia, PA