"Now Hiring"

Job Title : Sales Executive.
Campaign: Multiple.
Basic Salary: 30k To 75k(Monthly).
Job Timing : Full Time (Night Shift).
Working Days: Five Only.

Call Center Representative Responsibilities

Include:

Managing large amounts of inbound and outbound calls in a timely manner

Following call center “scripts” when handling different topics

Identifying customers’ needs, clarify information, research every issue and providing

solutions

Job brief

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Requirements

: Previous experience in a customer support role

: Track record of over-achieving quota

: Strong phone and verbal communication skills along with active listening

: Familiarity with CRM systems and practices

: Customer focus and adaptability to different personality types

: Ability to multi-task, set priorities and manage time effectively

: High school degree

Job Title : Operation Manager.
Campaign: Multiple .
Basic Salary: Upto Rs-30,000(Monthly).
Job Timing : Full Time (Night Shift).
Working Days: Five Only.
Positions : Fifty.
Job Description
Our expanding company is seeking to hire an Operations Manager to join our leadership team. You will be in charge of providing inspired leadership for the operation for one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.

Successful candidates will have a Bachelor's degree in operations management (or a related field) and have prior experience in a management or leadership position. A deep understanding of financial management is also a plus.

Operations Manager Responsibilities:
Provide inspired leadership for the organization.

• Make important policy, planning, and strategy decisions.

• Develop, implement and review operational policies and procedures.

• Assist HR with recruiting when necessary.

• Help promote a company culture that encourages top performance and high morale.

• Oversee budgeting, reporting, planning, and auditing.

• Work with senior stakeholders.

• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

• Work with the board of directors to determine values and mission, and plan for short and long-term goals.

• Identify and address problems and opportunities for the company.

• Build alliances and partnerships with other organizations.

• Support worker communication with the management team

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.

• Experience in management, operations, and leadership.

• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.

• Ability to build consensus and relationships among managers, partners, and employees.

• Excellent communication skills.

• Solid understanding of financial management.