Allworx Officesafe Backup Download

If you have multiple Allworx systems, OfficeSafe allows you to schedule backups of each and every server independently, at the time convenient for each site, and be notified when each is complete. OfficeSafe can receive backups over any network interface connected to the server at any time without an application restart, so backups can be easily managed from a central location.

Allworx is constantly striving to improve service for its customers, and to increase system usability and efficiency. To streamline management for our customers, OfficeSafe allows an unlimited number of servers to be backed up and up to 10 simultaneous backups to be performed without license keys.

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A history is always maintained with filters for easy sorting. Now, you can see specific servers, date ranges, and errors using a simple filter tool. OfficeSafe is great for managing a large number of Allworx servers on a regular basis in any multi-site or multiple location application, or just a routine automated backup of a single location.

For the life of me, I cannot find this program. We are trying to move backup servers and need this to backup an Allworx 48x system. Does anyone have this laying around? I'll thank you over the internet if you do.

Just took over admin for an office that has Allworx Phones and an Allworx 6x. I have admin access to it. The first look shows that a backup has not been performed since Sept 6 2017. The thing is it was incremental and it was to a machine that does not seem to exist on the network. I can not find a ny version of Office safe on any machine and why for the life of me AllWorx offers some downloads on the website and they have link right to version upgrade on the Server but they keep a tight reign on the Officesafe backup software.

We had a power surge that damaged the memory card or system and rendered the entire phone system useless. Luckily, we had the OfficeSafe backup system running. Allworx shipped a new unit to replace the damaged unit and rather than attempt to restore the older one (which was booting to safe mode) I just unwrapped and used the new one.

5.) Go back to the browser and type in 192.168.2.254:8080 and select to restore the allworx system from the OfficeSafe PC (this is the very first option on the left side). Type in the IP of the PC (192.168.2.253) and leave the port as 5001 unless you manually changed that when setting up OfficeSafe.

Allworxhas been making VoIP business phone systems for quite sometime now, so there aremany of these deployed systems successfully handling business communications.There are many of the 6x, 10x, 24x and 48x systems out in the field. These IP-PBXsystems have maintenance software that allows admin to create backups andrestore those backups if needed. Setting up a backup system routine is importantfor recovery in the event of a large failure or other critical event and should be part of a(phone) IT person's duties. Once initially setup they will complete it at a scheduledtime, usually done as an incremental backup, correcting any new changed settingsso that the systems settings are matched, current and backed up.

What's the difference between the two of these? If the system were to go down and had to be rebuilt from scratch, could the exported configuration be used to get the unit up and running as it was? Or would that have to be a backup? Our company managing these systems is not reliable with their backups, so I'm asking in case we can do this.

(Apologies for this being in the wrong group - couldn't find one for SIP/telecommunications).

A backup would include everything in an export, but could also include things like call records, system recordings, and voice mail. It might also contain things not considered settings, like forwarding settings.

In regards to Allworx, pretty sure Robert is correct. You can run your own backups. It is called Office Safe. I'd have to check for the current version. Last download I have is version 8.0.5 dated May 2015. But we now have our backup going to our local Allworx provider's offsite cloud. And a full backup would have all configurations and backups of voicemail recordings, etc. Doesn't take much to back it up.

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The backup files are encrypted. I believe that the admin password is also restored from the backup. However if you are an Allworx partner you should be able to contact Allworx support and they can help you get in.

5 Introduction Allworx OfficeSafe 6.0 is a PC application that performs backups on Allworx servers and restores servers with saved backups. It includes a Windows service that performs the backups and an administration tool for configuring the service, configuring restores, and managing the backups. OfficeSafe can be used to perform backups of individual customer systems, interactively. It can also be used as a tool for you to provide an ongoing backup service to your customers. Backup/Restore Overview Each full backup of an Allworx server is a full system image that includes the server s operating system, software load, site configuration, and user voic . Backups are initiated by the Allworx server and are transmitted over the network to a PC that is running the Allworx OfficeSafe application. The server s backup settings include the IP address of the OfficeSafe PC. Backups should be performed on newly-installed systems, as soon as the configuration is complete. This will allow you to re-establish the site s configuration easily, should there be a problem with the server. Additional backups should be done periodically, whenever changes are made to the server configuration, and especially just prior to installing software upgrades. Allworx OfficeSafe 6.0 should be loaded on every PC that is to be used for Allworx server installation and support. Allworx OfficeSafe 6.0 can be installed on a PC or Windows-based server at a central location to perform backups of Allworx servers from multiple sites. The central server must have a network communications path to all servers to be backed up such as over the Internet or VPN. The base configuration of OfficeSafe is limited to storing backups for two Allworx servers. License keys can be purchased to enable storing backups for additional servers. Allworx servers include the ability to configure scheduled backups to be performed automatically at a variety of frequencies. If you are not providing a centralized backup service, a PC should be set up at each customer site to perform regularly-scheduled backups. Restores are performed as needed, on-site using OfficeSafe 6.0 loaded on a service PC. If the desired backup is not in the service PC s OfficeSafe database (i.e. the backup was not performed by the service PC), the backup can be copied to the service PC, anywhere on its file system. Full vs. Incremental Backups The backup configurations on the Allworx server include a Mode setting for choosing backups to be full vs. incremental. When a full backup is performed, a copy of all server data is included in the backup. This includes operating system, software load, system configurations, and user voic s. Depending on the number and length of voic s that are on the system, full backups can result in large backup files and can take a long time to transmit to the OfficeSafe PC. Incremental backups include only data that has changed since the last backup (For example, new voic s and call details records). For this reason, incremental backups are normally much smaller than full backups and take less time to transmit. For this reason, the recommending server Mode setting is Incremental. If configured for Incremental backups, a full backup will be performed the first time a backup is done but thereafter, smaller, faster incremental backups will be performed. If backups are being performed regularly, it becomes preferable at some point to do another full backup. The collection of full and subsequent incremental backups requires extra disk space and becomes cumbersome to manage. OfficeSafe 6.0 has the capability to override the server s Mode setting and force a full backup to be performed under certain conditions such as the passage of time or the saving of a Page 1

6 certain number of incremental backups. See the Backup Options section later in this guide for information on configuring these settings. Compatibility With Allworx Servers OfficeSafe 6.0 can be used to perform backups and subsequently restore any Allworx server model running Allworx system software versions 7.0 and higher. With Older Versions of Allworx OfficeSafe Allworx OfficeSafe 6.0 does not work with backups that were made using earlier versions of OfficeSafe. Old backups cannot be imported into OfficeSafe 6.0 nor can OfficeSafe 6.0 be used to restore them to Allworx servers. Both OfficeSafe 6.0 and older versions of OfficeSafe can be resident on a PC at the same time. However, older versions of OfficeSafe cannot perform backups unless the OfficeSafe 6.0 Windows service is stopped. We recommend that you install OfficeSafe 6.0 on all PCs and use it for all backups. If you have been using an older version for performing backups, we recommend leaving the older version on your PC in order to perform restores of old OfficeSafe backups, should that be necessary. Once you have backed up all of the Allworx servers that you maintain with OfficeSafe 6.0, you can remove the older version of OfficeSafe and the older backups from your PC. With Windows Versions OfficeSafe 6.0 is compatible with the following Windows operating systems: Windows XP Professional with Service Pack 3 (32-bit version) Windows Vista Professional with Service Pack 2 (32-bit and 64-bit versions) Windows 7 Professional with Service Pack 1 (32-bit and 64-bit versions) Windows Server 2003 Enterprise SP2 (64-bit) Windows Server 2008 R2 Enterprise (64-bit) Page 2

7 Installing and Configuring OfficeSafe 6.0 Installation Installation must be done by a Windows Administrator user. Download the OfficeSafe 6.0 zip file from the Allworx Partner Portal and unzip the file to a folder on your PC. Double-click the setup.exe file and follow the screen prompts. You will be asked choose a folder in which to store your backups. Accept the default (C:\backup) or select another folder on a drive that has enough space for the backups you will be performing. OfficeSafe cannot work with network drives so selection of a folder on a network drive is not permitted. The setup program will install a Windows service that handles the work of performing the backups. The service will start automatically after installation. The OfficeSafe Administration Tool application will also be installed and an icon to open it will be placed on the desktop. The Admin tool is used to configure the backup and restore settings and manage the Allworx server backups that are stored on your PC. If you are running firewall software on your PC, you will have to configure it to permit backups to be performed. Procedures for permitting backups through the Windows Firewall are provided below. If you are using a thirdparty firewall program, use the appropriate procedures for the product you are using. If your PC is connected through a hardware firewall, you must route the OfficeSafe port (the default is 5001) through the firewall to your OfficeSafe PC. The steps to permit OfficeSafe through the Windows Firewall are different, depending on the version of Windows you are using. You must have Administrator privileges in order to perform the procedure. For Windows 7: 1. Open the Control Panel 2. Choose Windows Firewall. If Windows Firewall isn t displayed in the Control Panel window, click System and Security, and then click Windows Firewall. 3. Choose Allow a program or feature through Windows Firewall. A list of programs will be displayed. 4. If a prior version of OfficeSafe is installed on this PC, you may see Allworx OfficeSafe in the Programs list. Ignore this. If OfficeSafeService.exe is not in the list, click the Change settings button. 5. Click the Allow another program button. The Add a Program window will be displayed. 6. Click the Browse button in the Add a Program window. 7. Navigate to My Computer > C: > Program Files > Allworx > OfficeSafe Service (Not OfficeSafe but OfficeSafe Service ). If your Windows 7 is the 64-bit version, navigate to Program Files (x86) rather than Program Files. 8. Choose OfficeSafeService.exe then click the Open button. The Browse window will close. 9. You should now see OfficeSafeService.exe in the Programs list. Click Add. The Add window will close. OfficeSafeService.exe should appear in the Allowed programs window and its box should be checked. 10. Check all unchecked buttons on the same row as OfficeSafeService.exe then click OK. For Windows Server 2008: 1. Open the Control Panel 2. Choose Windows Firewall. If Windows Firewall isn t displayed in the Control Panel window, click System and Security, and then click Windows Firewall. 3. Choose Allow a program or feature through Windows Firewall. A list of programs will be displayed. 4. Click the Allow another program button. The Add a Program window will be displayed. Page 3 e24fc04721