How much do you charge?

As we have multiple products, we cannot give a concrete example in our FAQ. However, at Allison Printing Services, we price our products in an extremely competitive way. We work to make sure we are delivering the lowest possible cost for our high quality work. 

Are there any discounts available?

Yes! We offer discounts to schools, teachers, members of the military, and to non-profits! We also offer loyalty discounts for returning customers! Just ask about our discount programs for more information. 

What is your return policy?

While we understand that you may not use all of the items your purchase, we do not offer refunds for unused books, brochures, business cards, or other items. 

If there is a problem with an item, please let us know and we will do our best to resolve the situation. 

How long will it take to complete my order?

Every job is different. Some jobs can be produced in minutes while some may take several days to complete. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet even your most demanding timelines.

What is the best file format to submit a document for printing?

The Portable Document Format (PDF) is generally the preferred file format for submitting a document for printing as it works with virtually all professional printing and digital output devices. By design, a PDF file incorporates the information needed to maintain document consistency from system to system. Most other file formats such as Adobe InDesign, Illustrator and Microsoft Word are easily converted to PDF format. 

How well will what I see on my  computer match what I get printed?

The technology of design, layout and printing has come a long way to the point where much of the work is done in a WSYWIG (What You See Is What You Get) digital environment. However, there are sometimes noticeable differences in color calibration and spatial conformity from monitor to monitor and consequently from screen to print.

The process for minimizing any variance begins with adjusting your monitor for optimal color and clarity according to the manufacturer's recommendations as outlined within its product manual or website. Doing this will alleviate a number of potential issues.

What are the different grades of paper and what do their respective weights mean?

The basis weight of a given grade of paper is defined as the weight (in pounds) of 500 standard-sized sheets of that paper. With that in mind, here are different examples of paper grades and their respective basis weights:

Bond: Most commonly used for letterhead, business forms and copying. Typical basis weights are16# for forms, 20# for copying and 24# for stationery.

Text: A high-quality grade paper with a lot of surface texture. Basis weights range from 60# to 100# with the most common being 70# or 80#.

Uncoated Book: The most common grade for offset printing. Typically 50# to 70#.

Coated Book: Has a glossy finish that yields vivid colors and overall excellent reproduction. Basis weights range from 30# to 70# for web press, and 60# to 110# for sheet press.

Cover: Used in creating business cards, postcards and book covers. Can be either coated or uncoated. Basis weights for this grade are 60#, 65#, 80# or 100#.

What are the most common sizes for booklets or catalogs?

Standard sizes for catalogs and booklets are 5 1/2" x 8 1/2", 8 1/2" x 11", 8 1/2" x 11 and 11" x 17". 

What are the most common sizes for brochues?

Common brochure sizes are 8 1/2" x 11", 8 1/2" x14" and 11" x17". 

What are the most common sizes for postcards?

Postcards are found in three common sizes: 4" x 6", 5" x 7" and 5 1/2" x 8 1/2". 

What types of binding can I use for my multi-page projects?

Some of the common methods of binding books and other multi-page documents include:

Perfect binding: Gluing the outside edges of the pages together to create a flat edge.

Saddle-stitch binding: Using staples along the folds of the pages to bind them together.

Spiral binding: Wires in a spiral form threaded through punched holes along the binding edge of the papers. Allows the document to lay open flatly.