💻 Hello world

Experience in the IT and Tech industry & undergraduate academia, and now in the next chapter

Building sustainable and resilient working maintaining own wellbeing, as well as others, with the goal of getting people on board with technology for good purposes, with transferable skills from previous experience in IT Support (helpdesk) and systems administration. Built 6-7 years experience commercially in technical environments across Windows & Linux and undergraduate in Computer Science.

Work Experience

2025 - Present

Equans

Helpdesk Advisor

2024 - 2025

Hillside Technology ltd (Bet 365)

Junior Development Support Engineer

🏆 Main success and contribution, included gathering undocumented information (Bash Scripts, Network Routes, Server Administration Processes, Monitoring Tools, Hardware Requirements for server builds) from different sources for Riak (No SQL database) and collating into a central shared location, and helping to teach what I learnt in my time to another colleague.
2021 - 2024

Knights Professional Services Ltd

IT Analyst

🏆 Main success and contribution was the complete change over to Microsoft Teams Telephony from Mitel physical desk phone system and leaving training material and solutions for next colleagues
2018 - 2021

WJ North Limited

IT Assistant

🏆 Main success and contribution was the introduction of Microsoft Teams during COVID period which allowed colleagues to work from home, plus working with software developers, towards an app and system for electronically recording road markings

Education

2016 - 2019

Keele University

First class BSc Degree in Computer Science

✨Year 1 (avg 88)✨Programming fundamentals (Java) 91Cybercrime 85Computer animation 92Fundamentals of computing 93Information systems 94Systems and architecture 81Requirements, evaluation, professionalism 92Natural computation 82✨ Year 2 (Avg 81) ✨Database systems (Oracle/SQL) 93Advanced programming practices (Java) 89Web Technologies 76Systems lifecycles and design 67Computational Intelligence 84Programming (data structures/algorithms/Java) 80Mobile App Development: 73Spanish: 87✨ Year 3 (avg 78) ✨Games Computing (C++) 77Bioinformatics (python) 66Advanced information systems 71Comm & networks 82Computational intelligence 76Adv. Web Technologies 92Project 81
2016 - 2019

Newcastle-under-Lyme College

Grade: A-Level A, B, BComputing, Maths, Physics

Certificates

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