Embedded Files
COMMON QUESTIONS
COMMON QUESTIONS
- "What are the alternative methods into getting my software?"
Every email services can now receive their software. If however you want to receive your software other than email, contact us on 07514268099 or Instagram
2. " When can all email services retrieve their software instead of making a Gmail account? "
2. " When can all email services retrieve their software instead of making a Gmail account? "
We have released an update on 2nd January 2021 to enable this option. Everyone should receive their software no matter what email they have, this no longer should be an issue
3. "Is that all the software you have?"
3. "Is that all the software you have?"
NO, click the link below to view a few software categories we have to offer. Or download a menu of our some of our stock
4. "Is is safe to download / Are there any viruses?"
4. "Is is safe to download / Are there any viruses?"
ALL OUR SOFTWARE IS SAFE. We scan all our software twice with two different types of malware detection software. They all have and will be scanned with the latest and up to date threat & virus protection software.
5. " Do you have evidence to prove your not a scammer?"
5. " Do you have evidence to prove your not a scammer?"
Yes, and did you know that is the number one assumption people make of us
Click here to see some of our stock
6. "Can you see my payment details?"
6. "Can you see my payment details?"
NO, all transaction that are made are dealt with by PayPal. They deal with the payments you make which makes business more faster for me and you :)
7. "How will the process work after purchase"
7. "How will the process work after purchase"
If you did not see the 'How it will work' section on the main webpage then I will repeat it here just for you :)
Firstly you would need your email ready as we would send you your software to your email directly. We store all our software on Google Drive so your email is essential in passing authorization to identify your a paying customer
Secondly after you purchase your software, you will get a reply to your email within 2 hours to confirm your order. Once you get the email there will be a link attached to the email were your software will be ready to download :)
*Please note that the email you use to purchase with is the email we will send your software to.*
8. "Does your software support MacOS?"
8. "Does your software support MacOS?"
Currently we are working to provide more for mac users, and yes we do have a few software's that are Mac compatible, so contact us on Instagram to enquire about a software or call us on 07514268099
10. " How long would you take to respond to an order? "
10. " How long would you take to respond to an order? "
Although on the main webpage it says 2 hours, we tend to respond/deliver to our customers within 30 minutes. The reason being for the 2 hours is that we have to give ourselves time if a customer has an enquiry or is ordering an unlisted software.
Reply Times (Estimate)
Delivery Time : 30min
Request Access : 0-1min
Further Support : 10min
Unlisted Software: 0-1hr
11. " Can you remotely install my software for me? "
11. " Can you remotely install my software for me? "
Yeah sure, however this is in the beta stages and we are doing our best to ensure that your installation will be safe and smooth as possible.
Please do call us if you are wanting to do this installation method or if our lines are busy Direct message us on Instagram
Visit Remote Installation Policy for more information
12. " Do you provide instructions with the software?"
12. " Do you provide instructions with the software?"
For most of our software, we do provide instructions, for windows, nearly all of the software's have the instructions inside the files, but for MAC software, there may not be any instructions due to our system running strictly on Windows. However we are working more to provide for MAC users in the future.
Page updated
Google Sites
Report abuse