Most users agree on the fact that Cacoo is an excellent tool. It is easy to use, it offers lots of editable stickers and shapes to make the structure of the diagrams, and it is a great option to work collaboratively. Also, Cacoo can be integrated with other apps, such as Microsoft Teams, Google Drive and Adobe Creative Cloud. 

About its disadvantages, there is no much to say about. Some users mention the price. It would be better to have more free options, since there are items inside the workspace which can not be used unless you have the upgraded account. Users also advice to work on a tablet or computer with a big screen since using the app through the cell phone may be a little bit uncomfortable. 

In regards to my experience with the platform, I can say it is amazing in the sense that you can come up with anything you are thinking of: from a simple mind map to organize concepts to the creation of a poster, for example. Cacoo is easy to use, whether you learn to use it on your own or you search for tutorials, the app has a clear layout and content organization. It would be better, though, to have a free version available more days to exploit its tools better.