Relocation Offerings & Reimbursement

We're here to support your move every step of the way by covering all the relocation expenses listed below.

Please note that some additional items may not apply to everyone, so it's important to refer to the relocation benefits outlined in your contract details provided with your offer letter. If you're unsure or need clarification, don't hesitate to reach out to your recruiter

What do we cover?

1. Flight

Economy one-way flight approved by onboarding team or your local embassy (standard package)

2. Transportation

Airport transfer from your home (in your hometown) to the airport
Airport transfer to accommodation in destination country.

Note: This includes costs associated with taxi services and/or ridesharing platforms such as, but not limited to, Uber X, Grab Car, Bolt, and similar services. If a receipt cannot be provided, the employee may be unable to claim reimbursement for the associated expense.

3. Moving Support (2 options)

Option 1: Reimburse 2 additional baggage (weighing a total of 46 kg per person.) Maximum reimbursable budget is actual cost of additional luggage. OROption 2 (Non-CEG only): Shipment of personal belongings, up to 15 cubic meters for a single move or 30 cubic meters for a family move. This service must be used within the first three months of your arrival in the hiring country. The company will cover this expense upfront if you choose a service from our partnered vendors list, so you won't need to make an advance payment and wait for reimbursement.Note: Not everyone is eligible for a shipment container, please refer to the relocation benefits outlined in your contract details provided with your offer letter to check your eligibility.

👉🏻 Check out our Shipment Guide to help you decide between the two options and gain better understanding of the shipment process.

4. Temporary accommodation

Agoda support your first 30 days temporary accommodation in your destination country. More details will be provided by your onboarding case owner.

Note:

This benefit must be utilized within 6 months of your start date in the country.
If you already found a long-term place to stay, this benefit will be forfeited, it cannot be converted to cash.

5. Visa

All Visa application fees that apply. Advanced payment is required, please keep all receipts for later reimbursement once you join us.

Additional Items

6. Dependent relocation (spouse or children only)

Non-immigrant O and Single Entry Visa Application Fee
Economy one-way flight approved by onboarding team
Additional Luggage 46 Kgs per person if shipment container 30 cbm is not utilized.

Dependent Support Validity: Employees can reimburse air travel cost for dependents (spouse, domestic partner and children) as pre-approved by the Global Mobility team. Dependents must utilize the air travel benefit within the first 6 months after employee’s hire date. Upfront agreement is required if employee is planning to fly their dependents in after 6 months.

7. Pet relocation

Agoda covers all fees related to pet relocation, such as transport, permit application, required vaccinations and similar services, up to a total budget of USD 2,000 only. Any costs exceeding this amount will be the responsibility of the employee.

Non-Covered Costs

We will not be covering extra costs exceeding the maximum granted budget, or any other expenses not mentioned on your relocation letter or not in the section above.

Examples: (1) Extension of temporary accommodation; (2) re-application for work permit due to outbound travel within 2-3 weeks of arrival in Thailand; (3) any costs due to shipment delay incurred from your side; (4) Lounge fee at embassy

When will I be paid for my reimbursable expenses?

Remember to keep all your receipts and invoices as proof to your reimbursement claims. Once you join Agoda, you will be applying for your work permit. After 2-3 weeks, you should be able to receive to work permit and set up a local bank account.As soon as your bank account details are entered onto Workday, you may file an expense report (we will provide you will more detailed instructions once you join us officially) and upload your receipts on Workday.

Estimated timeline for reimbursement:You will be paid within 10-15 working days (following approval of your expense report) for non taxable items following approval of your expense report.