Diploma Sender 

Home Page: https://diplomasender.com/#/

Diploma Sender Contact Information:

Diploma Sender Phone Line: 1-855-313-5799 

For general Diploma Sender Issues, please contact Marissa.Hatcher@tn.gov

If your account has been deactivated or you are having issues with your password,  please contact Marissa.Hatcher@tn.gov 

For IT/ Support Issues, please contact itsupport@diplomasender.com 

Diploma Sender Transcript General Information

In Tennessee, all high school equivalency (HSE) records are managed by DiplomaSender. 

DiplomaSender is the exclusive provider of the State of Tennessee diploma and transcript for test takers; authorized by the State of Tennessee Department of Labor and Workforce Development.

Documents are $17.00 each.  First time test-takers receive a complimentary set of documents.  Documents can be emailed or mailed via USPS First Class. 

All testers are encouraged to register for an account with DiplomaSender.  You will have access to your academic record with the ability to order your HSE documents.  Be sure to visit diplomasender.com and select “Register”.

DiplomaSender services are available through the phone as well, contact DS directly 1-855-313-5799  to order you HSE documents.  

Credentials earned prior to 2002 are physically archived and will take longer to process.

DiplomaSender will send documents directly to your college or university, please be sure you have the mailing information ready when ordering.