Need Help?

Below are some crisis and emergency relief resources which may be useful for people throughout Adelaide.  

SA health dashboard that gives waiting times for emergency departments of different hospitals – <click> 

B. Emergency Services:

• • • • SA Police Contact Information:

        1. Non-urgent assistance: Call 131 444 for issues like a very loud party, incorrect parking, street hazards, or non-life-threatening car accidents.

        2. Welfare checks: SA Police can assist with welfare checks. For serious concerns or medical emergencies, call the SA Ambulance Service on 000 (triple zero).

        3. Urgent police emergencies: For life-threatening situations such as domestic violence, the presence of firearms or drugs, a lost child, or a missing elderly person, call 000 (triple zero). Also, in the event of petrol or gas leaks after a vehicle accident (fire hazards), dial 000 immediately.

      • SA Ambulance Service:

        1. For all life-threatening medical emergencies, call 000 (triple zero).

      • Fire Emergencies:

        1. Call 000 (triple zero) for any fire-related emergencies.

      • SA Health Dashboard:

      • For real-time emergency department waiting times at public hospitals across South Australia, visit the  SA Health Dashboard <click> : Here’s a list of major public hospitals in the region:

        1. LMH: Lyell McEwin Hospital (Elizabeth Vale)

        2. MH: Modbury Hospital (Modbury)

        3. NHS: Noarlunga Hospital (Noarlunga)

        4. RAH: Royal Adelaide Hospital (Adelaide)

        5. TQEH: Queen Elizabeth Hospital (Woodville)

        6. WCH: Women’s and Children’s Hospital (North Adelaide)

        7. FMC: Flinders Medical Centre (Bedford Park)

Note: Private hospitals such as Ashford Hospital and Calvary Hospital offer emergency services but will incur private fees.

D. Domestic,  Family Violence and Child protection

1. 1. Gateway Service: For support, call 1800 800 098 (24/7).

   2. For child protection concerns, 24/7, contact the Child Abuse Report Line (CARL) on 131478 

   3. For after hours response to immediate child abuse and neglect matters, contact Crisis Care on 131 611.  They will assess and contact police if required.

   4. Support for families experiencing domestic and family violence, (24/7) contact the gateway service on 1800 800 098

E. Community Support Services

1. Hectorville Catholic Community: Hectorville Parish. https://hectorvilleparish.com.au/      (Family groups)   (Easter 2023 Video)

2. Society of St Vincent de Paul:   Video1    Video2    Video3    Video4    VinniesSA.  
   For someone who needs help paying bills (for example: Electricity, Gas and Water bills), you can get them to contact St Vincent de Paul.  They also have good Christmas Hampers for those in need, if you register early.

3. Lutheran Community Care: Lutheran Care – https://www.lutherancare.org.au/how-you-can-help/

4. The Salvation Army – Norwood Family Support Service: Call 8332 0283.

5. Uniting Communities (Clayton Wesley Uniting Church): Call 8331 3529.

6. Magdalene Centre: Call 8305 9389.

7. The Salvation Army – Norwood Family Support Service 8332 0283

8. North East Community Assistance Project 8266 2780         North East Community Assistance Project Inc 

9. Nunkuwarrin Yunti: For Aboriginal & Torres Strait Islander services, call 08 8406 1600.

G. Youth Support

• Youth Gateway: Call 1800 807 364 (9am to 5pm). Youth Gateway, https://www.syc.net.au/

H.  Pregnancy/Birth Support

1. Birthline: For support and donated items
   Birthline Phone: 8331 1223 Address: 412 Magill Road, Kensington Gardens SA 5068.  Donated items may be available at no cost, including cots, prams, car seats, change tables, baby clothing and much more.  

2. Genesis Pregnancy Support: https://www.genesispregnancysupport.org.au/  Free counselling available too.

I. Additional Resources

1. Radio 5AA: Weekdays from 9am-12pm.

2. Patient Assistance Transport Scheme (PATS): If people live in the country and need to stay in Adelaide for medical reasons, the SA government runs a scheme where it will pay for their accommodation. See https://www.pats.sa.gov.au/for-patients/ 

3. Centacare Catholic Family Services: Centacare Catholic Family Services is a Catholic welfare organisation delivering a range of services across the Catholic Archdiocese of Adelaide.  https://centacare.org.au/   45 Wakefield Street Adelaide

4. Hope’s Cafe: Open from 10am to 3pm every Wednesday and Friday at 243 The Parade, Beulah Park, Adelaide. If you need help, talk to someone at this centre. For more information see: Hope’s Cafe | Facebook

5. Website to help the homeless: https://askizzy.org.au/  - Ask Izzy can help you to find the services you need, now and nearby. It is free and anonymous, and you can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.   

6. YESS (Your Energy Saving Solutions): Free energy saving products & free home sustainability assessment