Objective Statement:

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company

Skills:

• Experience working with general public

• Detail oriented

• Communication skills, and experienced in resolving customer complaints

• Organizational skills

• Ability to work effectively under pressure

• Computer skills

• Microsoft Word, Excel

• Data Entry

• Experience with office equipment such as a scanner, copier, and fax machine

• Organization and Time Management

• Cash register experience, which includes balancing the cash register and preparing daily cash sales for pick up and bank deposit.

Work History:

04-2018 - Current

Secretary

Kaiser Construction LLC

Guilford, CT 06437

Tony Kaiser 203-390-7380

• Delivered an exceptional level of service to each customer by listening to concerns and addressing questions and providing resolutions

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Provided clerical support to the company by copying, faxing and filing documents.

• Offered technical support and troubleshoot issues to enhance office productivity.

• Maintained electronic filing systems and categorized documents.

• Maintained office supplies inventory by checking stock and ordering new supplies.

• Scheduled appointments and conducted follow-up calls to clients.

• Answered telephones

• Maintained daily report documents, memos and invoices.

08-2021 - 02-2022

Sales Associate

General Nutrition Center

Guilford , CT

Sierra Tucker, 203-710-5634

• Engaged with customers to establish customer rapport and loyalty.

• Displayed merchandise for the sales floor, pricing and stocked shelves.

• Assisted customers in locating products and made inquiries for product availability.

• Increased sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Greeted customers, offered assistance in finding requested items and assisted carrying products to the checkout line.

• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.

• Solved customer challenges by offering relevant products and services.

• Recommended accessories and complementary purchases to boost revenue.

• Provided positive first impressions to welcome existing, new and potential customers.

• Maintained records related to sales, returns and inventory availability.

• Organized racks and shelves to maintain store visual appeal, engaged customers and promoted specific merchandise.

• Maintained customer satisfaction with quick and professional handling of product returns.

• Enhanced product presentation and promotional material displays, working alongside retail representatives.

07-2019 - 03-2020

Valet Parking Attendant

VPNE Parking Solutions

Madison, CT

Dustin Chueka, 203-556-7511

• Positioned at entrances to provide parking assistance upon arrival, and departure of guest vehicles

• Assisted with unloading of luggage from vehicle upon arrival of guests and whenever necessary to help bring the luggage into the hotel lobby

• Performs other duties as assigned around the hotel

• Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner

• Greeting and interacting with guests in a friendly, and courteous manner

• Safely handles guests vehicles to ensure proper parking

• Securing and handling of customers keys

• Hand out valet tickets and perform damage inspections of all vehicles before being parked

• Lifted and removed barricades to open or close parking areas.

• Explained parking rates and retrieval procedures to guests upon arrival.

• Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.

• Used hand signals or flashlights to direct motorists to parking areas or parking spaces.

• Answered general questions about parking fees, facilities and directions.

• Facilitated vehicle flow by managing traffic control and parking in assigned areas.

Education:

05-2021 - Current

BBA: Business Administration And Management

Eastern Gateway Community College - Steubenville, OH

• 3.9 GPA

09-2018 - 05-2019

General Education Courses: Business Administration And Management

Central Connecticut State University - New Britain, CT

• Dean's List Honoree 2019 Spring

• GPA: 3.6

09-2014 - 06-2018

High School Diploma

Guilford High School - Guilford, CT

• Awarded Honor Roll

• Volunteered for Unified Sports for people with special needs

• Volunteered at Dan Cosgrove Animal Shelter

• Participated in intramural basketball league