This section provides solutions to the most common issues you may encounter when using the model in Blender. It covers topics such as missing or pink textures, version compatibility warnings, Python script messages, and general performance or rendering problems.
Each topic includes a clear explanation and step-by-step instructions to help you identify the cause and fix it quickly, even if you are not an advanced Blender user.
Before troubleshooting, make sure you are using Blender 4.0 or newer, and that the folder structure of the model remains unchanged. The .blend file and its “textures” folder must stay together in the same directory for Blender to locate all linked files correctly.
Following the instructions in this section will help you restore missing textures, enable scripts safely, improve performance, and ensure the model displays and functions as intended.
This is the main Blender file of the product. The name follows the format:
ModelName_ModelType_ModelEdition.blend
Example: Natalia_Character_Cinematic.blend
This compressed folder contains all texture files required for the model.
It must be extracted before opening the .blend file.
This is the main Blender file of the product.
It contains the full rig, materials, shape keys, and all Blender-specific features.
This compressed folder contains all texture files required for the model.
It must be extracted before opening the .blend file.
Additional folders contain clean exports for external pipelines:
FBX
GLB
USDZ
All formats with embedded textures and a clean basic rig.
OBJ
Geometry-only OBJ files including 4 LODs, from no subdivision (LOD 0) to LOD 3. No materials or textures are included.
VERSA assets are created and designed for Blender.
Advanced rig features and controls are intended for Blender workflows.
Exported formats focus on compatibility and clean integration in other software.
Always extract the “textures” file in the same directory where the .blend file is located.
A license file is included in the root folder:
LICENSE_RoyaltyFree.txt or LICENSE_Studio.txt
Please review it to understand the usage rights.
If the model appears in bright pink (magenta) after opening the .blend file, it means Blender cannot find the texture files. This usually happens when the “textures” folder has not been extracted from the textures.zip file, or if it was moved to a different location.
1. Make sure the “textures” folder is correctly extracted in the same directory as the .blend file.
Example:
/YourModelFolder/
├── ModelName.blend
└── textures/
2. If you already moved or renamed folders and the textures are missing, you can manually relink them in Blender:
- Go to the top menu: File > External Data > Find Missing Files
- Select the folder where the textures are located
- Blender will automatically relink all missing files
Once the textures are found, the materials will return to their normal appearance.
This process only needs to be done once, as long as the folder structure remains the same.
Some assets (especially full characters) use UDIM textures on certain materials, such as skin or nails.
If the UDIM configuration is modified, Blender may display the same texture tile across the entire model (for example, the head texture repeating over the body).
If this happens, check the following:
Open the Shader Editor and select the affected material (e.g. Skin or Nails).
Locate the Image Texture node connected to the material.
Make sure the texture mode is set to UDIM Tiles.
If it is set to Single Image, change it back to UDIM Tiles.
Once corrected, Blender will automatically restore the proper texture layout across all UDIM tiles.
You should not rename or move UDIM texture files manually. Keep them inside the “textures” folder next to the .blend file to ensure they load correctly.
All models are usually created using the latest stable version of Blender, but I always make sure they are compatible with version 4.0 and up.
All files are tested on their respective compatible versions before being released.
When opening the model for the first time, Blender may display some warning messages. These are completely normal and do not indicate any problem with the model. Below are the most common ones and how to handle them.
This message appears when the .blend file was created in a newer Blender version than the one you are currently using.
Example:
“This file was saved by a newer version of Blender (4.3). Saving it with this Blender (4.0) may cause loss of data.”
Simply click “Save As…” to save a new copy of the file instead of overwriting the original. This prevents possible data conflicts.
It is always recommended to use Blender 4.0 or newer to ensure full compatibility with the model.
This warning appears in the lower status bar and has the same meaning as the previous message: the file was saved in a newer version of Blender.
Example:
“File written by newer Blender binary (403.34), expect loss of data!”
You can safely ignore this warning if you are using Blender 4.0 or later. It only serves as a notice. No actual data will be lost when working within compatible versions.
When opening the file, Blender may display a security warning like this:
“For security reasons, automatic execution of Python scripts in this file was disabled.”
This appears because the file includes a Python script (rig_ui.py and AXIS_Panel.py) used to control the interface of the rig.
Click “Allow Execution” to enable the script.
If you want Blender to always allow scripts from this file, check the box “Permanently allow execution of scripts” before confirming.
Alternatively, you can enable this globally from:
Edit > Preferences > Save & Load > Auto Run Python Scripts.
Note:
This script is completely safe and required for the rig to function correctly. Blender shows this message as a general security precaution for any file containing scripts.
Simplify is a Blender feature designed to reduce scene complexity while working, without affecting the final render quality. It temporarily limits subdivision levels, particle counts, and other heavy elements to improve viewport performance.
In the model, Simplify may be active by default to ensure smooth navigation, especially on systems with limited resources. This does not affect the final render — Blender automatically ignores Simplify when rendering and always displays the full resolution.
To adjust Simplify manually:
Go to the “Render Properties” tab (camera icon) in the Properties panel.
Open the “Simplify” section.
Enable or disable the checkbox to toggle the effect.
You can adjust the maximum subdivision levels or particle visibility if needed.
In addition, the AXIS Panel includes a dedicated “Performance” section that provides quick access to Simplify and other optimization controls such as hair curve reduction. More info.
The model should always be manipulated through its rig, not by selecting or transforming the mesh directly. The geometry is parented and linked to the rig, so moving the mesh manually can break its relationship with the controllers.
1. Select the main rig object in the scene.
2. Use the standard move (G), rotate (R), and scale (S) shortcuts in Object Mode.
3. Avoid applying transformations (Ctrl + A) unless absolutely necessary, as this can cause deformation issues in the rig.
Object Mode: Move, rotate, or position the entire model in the scene.
Pose Mode: Use this mode to animate or pose the model using its rig controllers. More info.
The model is ready to render immediately after opening the Blender file.
Materials, lighting, and render settings are already configured to match the visual quality shown in the product previews.
OMNIA assets
Each edition is preconfigured for its intended render engine:
Cinematic and Customizable editions use Cycles for maximum realism.
Realtime editions use Eevee, optimized for performance and interactive rendering.
VERSA assets
VERSA models are configured to render in Cycles by default, providing consistent, physically based results.
Using a different render engine may change the appearance of shadows, reflections, or skin shading, especially in materials that rely on subsurface scattering or transparency.
A sample HDRI is included in the scene for lighting reference.
Proper credit is provided to Poly Haven (https://polyhaven.com/hdris).
You are free to replace the HDRI or adjust its intensity according to your artistic needs.
You may modify render settings such as:
resolution
sampling
denoising
to better match your hardware or production requirements.
The default configuration is already tuned to provide a balanced and realistic result without requiring additional setup.