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Privacy Policy – 360 Mechanic Inc.

Effective Date: March 22, 2026

At 360 Mechanic Inc., your privacy and the protection of your personal information are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile services, or engage with our company in any capacity.

By using our services or website, you consent to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide our automotive services efficiently and securely. This may include:

Customer Information: Name, phone number, email address, and billing information.
Vehicle Information: Make, model, year, VIN number, and service history.
Service Location: Address or location where mobile services will be performed.
Communication Data: Notes or messages exchanged with our team to schedule or clarify service requests.
Technical Data: Cookies, IP address, browser type, and website interaction data to improve your online experience.

2. How We Use Your Information

Your information is used solely for purposes related to providing quality automotive service:

To schedule and perform on-site or in-shop auto repairs and diagnostics.
To communicate with you regarding service updates, estimates, and confirmations.
To maintain accurate records of your vehicle and service history.
To improve our website and service offerings through analytics and user behavior tracking.

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

360 Mechanic Inc. employs strict procedures to safeguard your data:

Access Control: Information is accessible only to authorized personnel who require it to perform their duties.
Secure Storage: Personal and vehicle information is securely stored using best practices in digital security.
Payment Security: Payments are processed securely through trusted third-party providers (e.g., Square, PayPal) and are never stored on our servers.
Encryption & Monitoring: Where applicable, data transmitted online is encrypted, and systems are monitored for unauthorized access.

4. Third-Party Services

We may use third-party service providers to facilitate payments, email communications, analytics, or other operational needs. These providers are contractually bound to protect your data and use it solely to perform services on our behalf. Examples include:

Payment processors (Square, PayPal)
Email marketing platforms
Website analytics tools

5. Cookies and Tracking

Our website may use cookies, web beacons, and similar technologies to enhance user experience and monitor website performance. These tools may track:

Pages visited
Time spent on site
Interaction with buttons or forms

Important: Cookies do not collect personally identifiable information unless you voluntarily provide it (e.g., filling out a contact form). You can adjust your browser settings to block cookies if you prefer.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request corrections or updates to your personal information.
Request deletion of your personal information, subject to legal or operational requirements.

To exercise any of these rights, please contact us at:
Email: mechanic0360@hotmail.com
Phone: 917-242-6202

7. Children’s Privacy

360 Mechanic Inc. does not knowingly collect personal information from children under 13. If we become aware that a child has provided personal information, we will take steps to delete it immediately.

8. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable laws.

Notification: Any updates will be posted on this page with the “Effective Date” updated.
Encouragement: We recommend you review this page periodically for any changes.