Dormitory FAQ

Konkuk's dormitory is run by a private company separate from the University. After we send your dormitory applications to the KU:L House Administrative Office, they will send the invoice back to us after they confirm all the dormitory applicants. 

Payment information will be sent to you around mid to late January (Spring semester) and June (Fall semester). The payment deadline for each semester will be early February and July respectively.  

The dormitory office only accepts wire transfers for your dorm payments. Payments using credit/debit cards and cash will not be accepted. 

You will each be sent an individually designated VIRTUAL ACCOUNT NUMBER in your payment information. Virtual accounts are temporary accounts that are used to transact on behalf of a real physical account.  Each and every one of you will be given a different account number so as to correctly identify who has paid. 

You can wire money from your bank account in your home country to the account we provide you. Remember to send the money to YOUR DESIGNATED ACCOUNT. Payment to any other accounts will mean you will be paying for your fellow exchange/visiting student.

We highly suggest you visit a bank in person, but if you are unable to visit the bank, please look into international remittance services such as Wise and Xoom.

We strongly suggest you do not wait until the last day to transfer your money as international transfers may take longer than you expect and the money should be in the Dormitory's account before the deadline.

We highly suggest you make your decision to sign up for one after you come to Korea as the dormitory cafeteria mostly serves Korean dishes (international dishes are served at the cafeteria in the Student Union Building)

How to sign up for a meal plan: AFTER you have been accepted, login to the KOREAN version of the KU:L House website and click "3. 식사신청" 

*please ask your ISV for help as we do not have direct access to this site

KU:L House only provides the basics; the mattress and the cover. You must purchase all other bedding and sheets yourself at the nearest store. Please search for E-mart on Kakaomap/Naver map to purchase other beddings such as pillows and duvet.

Yes. You can still apply for the on-campus dormitory as we will be sending out a google form every semester to finalize your dormitory application. 

However, we highly suggest you do not change your application decisions once you answered your google form as it may cause confusion in the payment process.

The official check-in date for exchange/visiting students IS an early check-in, as other degree-seeking and regular students will check in later in the week. 

Thus, you will be able to check in late, but NOT EARLY.

Yes. during the initial online application and once more through the MS Forms, you can request certain roommates to be assigned together with you.

The answer varies according to the cancellation date

1. Yet to arrive in Korea/yet to check-in: Let us know your cancellation via email (ku_exchange@naver.com) and follow the steps below

• click here for the dormitory application cancelation procedure

• do note that since the refund is an international transfer, it may take several months for the dormitory office to confirm and finalize the transfer

• the requester (the student) will bear the full cost of the international transfer

• you may choose to have your refund sent to a Shinhan Bank account after you make one (if you haven't canceled your exchange program and will arrive in Korea), visit the dormitory office with your Shinhan bankbook

2. Have checked in but haven't made a Shinhan bank account yet: Let us know your cancellation via email (ku_exchange@naver.com) and visit the dormitory office to request a mid-way check-out. Make a Shinhan Bank account ASAP and re-visit the dormitory office with your bankbook. Once you check in, refunds can only be made to a Shinhan Bank account.

3. Have checked in and already have a Shinhan bank account: Let us know your cancellation via email (ku_exchange@naver.com) and visit the dormitory office with your Shinhan bankbook to request a mid-way check-out. Once you check in, refunds can only be made to a Shinhan Bank account.

Yes. Depending on the date you cancel your dormitory stay, the cancellation fee may vary. Please check the refund policy of KU:L House

Please note: as the dormitory is run by a separate company from the University, 

we do not have the authority over how much is refunded to you